Mobility Specialist - APAC

Remote•Ottawa, ON

7h•$29,450 - $74,500•Remote

About The Position

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly. Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

Requirements

Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
Ability to thrive in a fast-paced and dynamic work environment
Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
Must write and speak English fluently (additional languages are a plus)

Nice To Haves

Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
Experience working remotely and/or asynchronously with minimal oversight is an advantage

Responsibilities

Provide legal and strategic guidance to clients on immigration compliance service delivery.
Monitor and control Remote products and services for immigration compliance.
Establish, maintain, and strengthen relationships with clients and internal stakeholders.
Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
Analyze, prepare, and submit visa/work permit applications.
Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
Control case statuses by effectively utilizing case management and billing systems.
Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
Be a team player who can work autonomously and take ownership of day-to-day tasks.
Proactively improve processes through automation and documentation.