MOBILE UNIT DRIVER SUPERVISOR

C2Q Health Solutions•New York, NY

3d•$68,000 - $78,000•Onsite

About The Position

The Mobile Unit Driver Supervisor is responsible for the safe operation, readiness, and oversight of CenterLight Healthcare’s fleet, including Mobile Medical Units, ambulettes, and other facility vehicles. This role ensures all vehicles are safe, compliant, and operational while supporting the delivery of high-quality PACE services. The Supervisor oversees transportation activities, staff attendance to the Mobile clinical events, coordinates preventive maintenance and repairs, and promotes a culture of participant safety, reliability, and exceptional customer service. The position serves as a key liaison between operations, clinical teams, and external vendors to ensure seamless transportation services and a positive participant experience.

Requirements

High School Diploma or GED required
Minimum of 3–5 years of professional driving experience, preferably with large vehicles (e.g., buses, ambulettes, mobile units)
Knowledge of DOT regulations and vehicle safety standards - required
Valid Driver’s License with a clean driving record required
CDL with appropriate endorsements (e.g., passenger, air brake) required
Strong knowledge of vehicle safety, inspections, and preventive maintenance
Ability to safely operate wheelchair lifts and secure mobility devices
Strong organizational and documentation skills
Excellent communication and interpersonal abilities
Ability to remain calm and responsive in high-pressure or emergency situations
Basic proficiency in Microsoft Office and electronic systems
Strong commitment to participant safety, dignity, and customer service excellence

Nice To Haves

Associate’s or Bachelor’s degree in Transportation, Logistics, Healthcare Administration, or related field preferred
Experience in fleet coordination, transportation operations, or vehicle maintenance oversight preferred
Healthcare or PACE experience is a plus
CPR/BLS Certification preferred

Responsibilities

Safely operate Mobile Medical Units, ambulettes, and other fleet vehicles in accordance with all federal, state, and local laws, as well as organizational policies.
Ensure safe, timely, and efficient transport of staff and participants to scheduled locations.
Assist participants with boarding, securement, and exiting vehicles, including those with mobility limitations, ensuring dignity, safety, and comfort at all times.
Adapt routes and schedules as needed based on traffic, weather, and operational demands.
Respond appropriately to emergencies, breakdowns, or incidents, following established protocols.
Oversee daily operations of the organization’s fleet, ensuring all vehicles are safe, compliant, clean, and deployment-ready.
Conduct and document routine pre-trip and post-trip inspections; promptly address safety or mechanical concerns.
Coordinate preventive maintenance, inspections, and repairs with vendors, dealerships, and fleet partners.
Maintain accurate and up-to-date records (maintenance logs, registrations, insurance, warranties, inspections).
Monitor vehicle usage, mileage, and fuel consumption to improve efficiency and reduce downtime.
Ensure all vehicles are properly stocked, sanitized, and equipped prior to deployment.
Develop and maintain preventive maintenance schedules to extend vehicle lifespan and reliability.
Ensure compliance with DOT and all applicable regulatory requirements.
Promote and enforce a strong culture of participant and staff safety across all transportation activities.
Ensure compliance with safety standards, infection control practices, and emergency preparedness procedures.
Verify all safety equipment (e.g., wheelchair lifts, tie-downs, fire extinguishers, first aid kits) is functional and properly maintained.
Document and report incidents, accidents, and safety concerns; support investigations and corrective actions.
Participate in emergency preparedness planning, drills, and response activities.
Address any staff who are not following safety protocols during clinical events.
Maintain required competencies and certifications necessary to perform job responsibilities.
Collaborate with clinical and administrative teams to align transportation services with program needs.
Support scheduling and deployment of vehicles to ensure efficient daily operations.
Provide guidance and basic oversight to drivers and staff assigned to transportation functions.
Serve as the primary point of contact for all fleet-related matters and communicate updates to leadership.
Participate in operational and interdisciplinary meetings as needed.
Foster a participant-centered, respectful, and welcoming environment during all transportation interactions.
Ensure transportation services are delivered with professionalism, empathy, and responsiveness.
Address participant concerns promptly and escalate issues when necessary.
Promote a high standard of customer service, recognizing transportation as a key touchpoint in the participant experience.
Perform additional duties as assigned to support program and organizational goals.