Mobile Trailer Mechanic II

Cox EnterprisesNew York, NY
Onsite

About The Position

Cox Fleet is a leading provider of on-site mobile maintenance and repair services nationwide, specializing in mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. The company also operates over 50 nationwide service centers offering accident repair, painting, refurbishment, and heavy mechanical repair, supported by a 24/7 in-house call-center. This Mobile Trailer Technician II position is a dedicated on-site role, focusing on performing certified DOT inspections, Preventative Maintenance inspections, and light repairs such as trailer brakes, air lines, auxiliary pumps, engines, liftgates, brake chambers, welding, fabrication, and body/framework replacement. Work is performed at customer sites. The Technician II can perform more advanced repairs under the supervision of a Sr Mobile Trailer Technician or higher, assisting with repairs and continuously learning advanced mechanical skills. Success in this role requires compliance with company policies and achieving high performance metrics.

Requirements

  • High School Diploma/GED and 3 years’ experience in a related field (Trailers); OR any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field.
  • Possess and supply a set of hand tools necessary to perform required job duties.
  • Participate in and complete all-in company required training.
  • Ability to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
  • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical.
  • Must be at least 21 years or older (due to interstate operating authority commerce regulations).
  • Valid driver’s license required.
  • Ability to obtain and maintain their Driver Qualification File.
  • Class CDL C License required.
  • ASE T8 (PMI) certification (required or obtained within 18 months).
  • Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
  • Understand the implications of new information for both current and future problem-solving and decision-making.
  • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
  • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
  • Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner.
  • Engages in effective two-way communication with individuals and groups.
  • Ability to determine the type of tools and equipment needed.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Nice To Haves

  • OEM training and certifications
  • ASE 608/609 certification
  • ASE T4 (Brakes) certification
  • ASE T5 (Suspension) certification
  • ASE T6 (Electrical and Electronic Systems)
  • ASE T7 (HVAC) certification

Responsibilities

  • Perform preventive Maintenance and repairs, DOT inspections, and follow-up repairs on various trailers and equipment with little or no supervision.
  • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued iOS device and our proprietary TRAIT application.
  • Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers.
  • Accurately complete DOT forms and all other forms of documentation in a timely fashion.
  • Diagnose and troubleshoot electrical components.
  • Always follows and complies with safe operating practices and procedures.
  • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
  • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
  • Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
  • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
  • Act with integrity, demonstrate honesty and keep commitments.
  • Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
  • Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment.
  • Respond to call center dispatched unscheduled service and maintenance request.
  • Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jacks.
  • Work with a high degree of independence and manage own daily schedule.
  • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
  • Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
  • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
  • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
  • Participate and complete all-in company required safety training.
  • Establishes and maintains good working relationships with assigned customers and vendors.
  • Communicate effectively both verbally and in writing.
  • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
  • Adhere to company policies, processes, and procedures.
  • Remain up to date on safety protocols and procedures.
  • Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
  • Assist Mobile Trailer Technician I with diagnostics.

Benefits

  • Weekly pay – get paid every Friday for added convenience and financial flexibility.
  • Safe driving & tech efficiency bonuses.
  • Safety boots & safety glasses reimbursement.
  • Extreme weather gear (cold & hot).
  • Uniforms provided with laundry service where available.
  • Take the service truck home daily (stop paying for gas!).
  • Tablet & company cellphone provided.
  • Technical training provided to advance your career.
  • Dedicated career path – Over 50% of our front-line managers are promoted from within.
  • Health, dental, vision insurance starts DAY ONE of employment.
  • 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
  • Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
  • Tuition Assistance/Reimbursement.
  • Adoption/Surrogacy assistance.
  • Pet Insurance.
  • Multiple ERG, diversity groups, and company paid volunteer hours.
  • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
  • Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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