Mobile Technician

North American Truck & Trailer•West Point, NE

1d•Onsite

About The Position

As a Mobile Service Technician, you will be responsible for diagnosing, repairing, and maintaining trucks on-site for our clients. You’ll be the face of our dealership in the field, providing expert service with a focus on efficiency, professionalism, and customer satisfaction.

Requirements

High school diploma or equivalent; technical certifications are a plus.
Minimum of 2 years of experience as a truck technician, preferably in a mobile service role.
Strong diagnostic and problem-solving skills.
Proficiency with diagnostic tools and software.
Ability to work independently and manage time effectively.
Excellent communication and customer service skills.
Valid driver’s license with a clean driving record.
Ability to lift heavy parts and equipment as needed.
Willingness to work flexible hours, including some evenings and weekends.

Responsibilities

Perform on-site diagnostics, repairs, and maintenance on a variety of truck makes and models.
Provide emergency roadside assistance and support as needed.
Use diagnostic tools and software to identify issues quickly and accurately.
Communicate clearly and effectively with customers to explain repairs and maintenance procedures.
Maintain a clean and organized service vehicle, stocked with necessary parts and tools.
Document all work performed, including parts used, repairs completed, and time spent on each job.
Follow all safety protocols and company procedures.
Provide exceptional customer service, ensuring that each client’s needs are met with professionalism and efficiency.