Mobile Technician
CLEVELAND FREIGHTLINER INC•Parma, OH
•Onsite
About The Position
The Mobile Service Technician is responsible for providing on-site maintenance, diagnostics, repairs, and customer support for Freightliner and DTNA commercial vehicles. This role serves as a key field resource for customers by performing preventative maintenance, troubleshooting mechanical and electrical issues, responding to roadside service needs, and ensuring maximum vehicle uptime. The technician operates a fully equipped mobile service vehicle and delivers exceptional customer service while maintaining the highest standards of safety and quality.
Requirements
- Diesel engine diagnostics and repair
- Electrical troubleshooting
- Brake systems repair
- HVAC diagnosis and repair
- Suspension and steering systems
- Preventative maintenance inspections
- Computerized diagnostics
- Warranty and recall repair procedures
- Mobile field service operations
Responsibilities
- Perform mobile diagnostics, repair, and maintenance on Freightliner and DTNA commercial trucks, engines, and related systems.
- Respond to roadside service calls and customer locations to diagnose and resolve technical issues.
- Troubleshoot and repair diesel engines, aftertreatment systems, brake systems, electrical systems, HVAC systems, steering, suspension, drivetrain, and hydraulic components.
- Conduct DOT inspections, preventative maintenance services, and warranty repairs.
- Complete recall campaigns, service bulletins, and product updates as assigned.
- Utilize diagnostic software and electronic service tools to identify and resolve vehicle concerns.
- Maintain accurate service records, work orders, inspection reports, and customer documentation.
- Communicate repair recommendations and vehicle status updates to customers and management.
- Ensure all repairs are completed according to DTNA, Freightliner, and OEM standards.
- Maintain inventory, tools, and cleanliness of the mobile service vehicle.
- Follow all company safety procedures, environmental regulations, and industry best practices.
- Provide technical support and training assistance to customers when needed.
- Participate in emergency and after-hours service support as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
