Mobile & Software QA Technician

Sub-Zero Group•Madison, WI

1d•Onsite

About The Position

Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability. Join our team and play a vital role in ensuring the high-quality standards of our mobile and software products. As a Mobile and Software QA Technician at Sub-Zero, you will have the opportunity to work in a collaborative environment and contribute to the development of cutting-edge technologies. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

Responsibilities

Conduct thorough testing of mobile applications and software products to identify defects, inconsistencies, and areas for improvement.
Conduct manual testing of mobile applications and software integrations.
Utilize testing tools to identify and report bugs & issues.
Conduct regression testing to support software and firmware updates to appliances.
Collaborate with cross-functional teams to understand project requirements and ensure proper test coverage.
Actively participate in project reviews for requirements, codes, and designs.
Develop, plan and implement test plans, test cases, and scripts to validate functionality, security, performance, and usability.
Support Developers and Customer Service personnel in day-to-day Support activities.
Collaborate with developers to reproduce and troubleshoot customer reported issues.
Deliver Test Reports and summary of impact in a timely manner.
Document and communicate test results and recommendations for user experience improvements.
Develop and maintain detailed test documentation such as workflow instructions and ways of working.
Actively participate in the project's agile ceremonies.
Innovate with a focus on quality and value over speed and newness.
Foster A.I. and Machine Learning practices for improving testing experience.