Mobile Service Technician

Coast Counties Truck & Equipment Company•Salinas, CA
•$38 - $60•Onsite

About The Position

The Mobile Diesel Service Technician is responsible for performing diagnostics, repairs, and maintenance on Peterbilt heavy-duty trucks and related equipment in the field. This role requires a high level of technical skill, independence, and customer service, as technicians often work solo at customer sites or roadside.

Requirements

  • Paccar and / or Cummins certification
  • Diagnostic / Repair experience with electrical / after-treatments systems
  • Brakes, Oil Changes, Clutch Jobs & other general truck repairs
  • 5 years working on heavy duty diesel trucks / equipment
  • Clean DMV record and current driver’s license.

Responsibilities

  • Perform diagnostic and mechanical repairs on heavy-duty trucks and components.
  • Travel to customer locations to provide on-site service and emergency roadside assistance.
  • Accurately document all troubleshooting steps, repairs performed, and parts used.
  • Communicate effectively with the Service Manager and office personnel regarding parts availability and job status.
  • Maintain a clean and organized service vehicle stocked with necessary tools and parts.
  • Ensure all repairs meet safety and quality standards.
  • Upload diagnostic files, photos, and repair documentation to Paccar Solutions/Decisiv.
  • Tag, clean, and return all warrantable parts with proper documentation.
  • Comply with all company policies, safety procedures, and DOT regulations.
  • Place a high level of importance on safety.
  • Bill out all time worked at customers’ locations.
  • Daily planning with the rest of the service team to establish repair strategies based on job priorities.
  • Determine work required from the repair order.
  • Diagnose vehicle in operation to determine issue, to verify customer’s complaint, and to plan repair strategy.
  • Complete repairs efficiently within the time allowed.
  • Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense.
  • Submit a complete and accurate write-up for each repair performed.
  • Road test vehicles to verify satisfactory repair (if you possess a CDL)
  • Manual and computerized time posting on a ongoing basis.
  • Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored.
  • Coordinate with the rear parts counter, as needed on parts needed for the repair.
  • Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords.
  • Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable.
  • Assist the Service Team with preparing accurate repair estimates when required.
  • Update Service Manager on current repairs in process on a regular basis.
  • Participate in ongoing training in an effort to increase skills.
  • Maintain current certifications.
  • Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm’s way.
  • Provide and maintain a full set of hand tools and air tools.
  • Leave the customer’s vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats.
  • Be punctual at the start of your shift and when returning from lunch and breaks.
  • Do not exceed one hour on diagnosis without approval from the Service Manager.
  • Bring any additional repairs, immediately to the attention of the Service Team
  • Always wear your safety glasses when on the shop floor.
  • Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc,
  • Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business.
  • Think company "first" & customer "first" & safety "first" in all day to day activities
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