HTL - Mobile Service Technician

HOLT Group•Houston, TX

3d•Remote

About The Position

The Mobile Technician builds upon preventive maintenance experience and is responsible for performing basic mechanical repairs and services on heavy-duty commercial vehicles. This role focuses on developing mechanical skills, improving efficiency, and beginning diagnostic understanding. Mid-level position – Generally has more than two years of experience and/or demonstrated job relevant knowledge/skills. A level two technician has moderate knowledge of the field’s standard and technical concepts, practices, and procedures. Level two technician performs a variety of standard, complex, and technical tasks; is indirectly supervised and self-starting; often a team member on a large project. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
Solid knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Sound knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
Operation and control skills of vehicle fleet
Problem-solving and troubleshooting skills
Verbal communication skills
Excellent time management and organizational skills
Ability to follow logical troubleshooting procedures
Ability to work independently and as part of a team
Ability to operate a conventional forklift
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
Ability to operate a vehicle on public roads
Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Ability to read, write, and understand information
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to complete applicable HDSI VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn, Model, Teach)
High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
At least two years of experience
Ability to learn and model HOLT’s VBL Culture
On-going Safety Training
Valid driver’s license and acceptable driving record
Must own and maintain the necessary tools to efficiently perform the job
Significant amount of time spent standing
Constant movement and use of hands, this position requires good manual dexterity
Communication with customers and constant communication with co-workers
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Be able to maneuver safely and work underneath equipment
Lifts and moves materials and equipment up to 50 lbs.
Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Nice To Haves

CDL – Class A or B
ASE – Medium/Heavy Truck Certification
AC Certification
Brake System Certification

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Operates independently in a mobile service environment, managing time and workload across multiple job sites while responding to changing priorities and service needs
Troubleshoots and diagnoses moderately complex engine malfunctions and failures with direction and minimum supervision
Performs thorough engine and related equipment repairs on trucks and trailers with direction and minimum supervision
Disassembles, inspects, determines parts required, and reassembles to factory specifications
Provides quality control/assurance inspections of completed tasks to include road testing
Uses computers and related software to assist in diagnosing and reprogramming engines
Completes documentation for service reports, timecards, parts requisition and returns
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
Operates equipment and vehicles with possession of all necessary licenses and certificates
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Works overtime as required by workload and customers’ needs
Projects professionalism with both internal and external customers, including personal appearance
Acts as a mentor and coach to lower level Technicians
Ensures a positive average variance consistently
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned