Mobile Service Technician

Bickford Ford•Snohomish, WA

6d•Hybrid

About The Position

Bickford Ford is seeking a Mobile Service Technician to join our growing team. This position is ideal for an experienced technician who enjoys working independently while providing exceptional service directly at customer homes and businesses. As a Mobile Service Technician, you'll operate one of our fully equipped Mobile Service vehicles, performing maintenance, light repairs, recalls and warranty work while delivering a convenient, dealership-quality experience wherever our customers are. Bickford Ford has been committed to delivering an outstanding customer experience while building lasting relationships with our employees and community since 1934. Today, we are Washington's largest Ford dealer and one of the nation's leading Ford truck dealerships. As a fourth-generation, family-owned dealership, we continue to invest in our people, technology and facilities. Our recently opened Ford Pro Elite Commercial Service Center provides technicians with some of the newest equipment and work environments in the industry. If you're looking for long-term stability, opportunities for advancement and a dealership that values its employees, we'd love to meet you.

Requirements

Automotive service technician experience preferred.
Valid driver's license with a clean driving record.
Comfortable using tablets, diagnostic equipment and other technology.
Excellent organizational and communication skills.
Ability to work independently while maintaining a high level of professionalism and customer service.

Nice To Haves

ASE certifications preferred.
Ford certifications are a plus but not required.
Strong mechanical and diagnostic abilities.

Responsibilities

Deliver an outstanding customer experience that builds long-term loyalty.
Represent Bickford Ford professionally while servicing vehicles at customer homes and workplaces.
Prepare and organize daily appointments and service routes.
Perform maintenance, repairs, recalls and warranty work efficiently and accurately.
Communicate effectively with Service Advisors and the Parts Department to ensure timely repairs and customer updates.
Accurately document all inspections, repairs and services performed.
Stay current with Ford technical service bulletins and required training.
Safely operate and maintain a company-provided Mobile Service vehicle.
Work outdoors when necessary in varying weather conditions.