Mobile Service Technician

Healey Brothers Ford, LLC•City of Poughkeepsie, NY

7d•Remote

About The Position

Our Ford Mobile Service Program is looking for a skilled, motivated Mobile Service Technician to join our team. In this unique role, you’ll bring the dealership experience directly to our customers — performing light maintenance, recall work, and routine service at their home, workplace, or other locations. You’ll also assist with recall work at other dealerships and auto auctions. This is a great opportunity for a Class B-level technician who’s looking for a change of pace, enjoys working independently, and takes pride in delivering outstanding customer service.

Requirements

Class B Technician skills with experience in light mechanical and maintenance work
Strong communication and interpersonal skills — you’ll be the face of our service team on the road
Professional appearance and demeanor — you represent our dealership and brand
Highly organized and proactive, with the ability to plan and prepare for upcoming service appointments
Comfortable working independently and remotely
Valid driver’s license and clean driving record

Responsibilities

Perform some maintenance, routine service, and recall repairs from a fully equipped mobile service van
Travel to customers’ homes, workplaces, and partner locations to complete on-site service
Communicate clearly and professionally with customers and your dedicated Service Advisor
Represent the dealership’s brand with professionalism, integrity, and a customer-first attitude
Maintain accurate service records and ensure all tools, parts, and supplies are prepared for the day’s appointments
Collaborate with the Service Department to ensure quality, efficiency, and a seamless customer experience