Mobile Service Technician

Fugate Ford•Enumclaw, WA

5d•Onsite

About The Position

Fugate Ford in Enumclaw, WA is looking for a skilled and self-driven Ford Mobile Service Technician to represent our dealership out in the field. In this role, you'll operate a fully equipped Fugate Ford Mobile Service vehicle, bringing dealership-quality repairs and maintenance directly to customers at their homes, workplaces, and fleet locations. This position is built for a technician who thrives working independently, brings strong diagnostic ability, and delivers a top-tier service experience beyond the shop floor. If you value variety, autonomy, and direct customer impact, this is the role for you.

Requirements

2+ years of professional automotive experience in a dealership or high-volume shop
Strong diagnostic and problem-solving skills
Excellent communication and interpersonal skills with a polished, professional appearance
High level of organization and time management — able to self-direct daily workflow
Ability to lift 50+ lbs and work comfortably in changing outdoor conditions
Valid driver's license with a clean driving record

Responsibilities

Travel to customer homes and businesses using the Fugate Ford Mobile Service van to perform on-site repairs and maintenance
Complete scheduled services, recalls, diagnostics, and software updates in the field
Deliver an exceptional customer experience that builds lasting satisfaction and loyalty
Plan and prepare each day's appointments with professionalism and efficiency
Coordinate with Parts and Service Advisors to manage workflow and keep customers informed
Document all services and repairs accurately on repair orders
Stay current with Ford technical service bulletins and complete required training
Operate and maintain the Mobile Service van safely and responsibly
Adapt to varying work environments and weather conditions with a professional demeanor