Mobile Service Coordinator - Full Time
About The Position
The Mobile Service Coordinator is responsible for supporting the scheduling, placement, and day-to-day coordination of Valley Health System’s mobile service units across community-based settings, including faith-based organizations, educational institutions, employer worksites, and other community locations. Initially focused on mobile mammography services, this role supports the implementation of mobile health initiatives and assists with the expansion of additional services as developed within Valley Health’s Mobile Integrated Health efforts. This role helps ensure mobile services are effectively deployed in alignment with established plans to improve access, utilization, and operational efficiency, with a focus on underserved and hard-to-reach populations. The Mobile Service Coordinator collaborates with community partners, Marketing, and Valley Health clinical and operational teams to support outreach efforts, coordinate logistics, and facilitate consistent service delivery in non-traditional care environments. This is a non-clinical role focused on operational coordination and support. Frequent travel to community-based service sites, including faith-based, employer, and educational locations, is required.
Requirements
- Minimum of 3 years of experience in healthcare operations, program coordination, community outreach, or multi-site service delivery required.
- Demonstrated ability to independently manage and optimize complex schedules.
- Strong relationship-building skills with the ability to engage and influence community partners.
- Proven ability to collaborate effectively across clinical, operational, and marketing teams.
- Ability to analyze performance data and implement process improvements.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in Microsoft Office applications, including Excel or similar tools for tracking and reporting.
- Ability to frequently travel to community-based service sites, including faith-based, employer, and educational locations is required.
Nice To Haves
- Experience managing schedules, logistics, or multi-site service delivery preferred.
- Experience working with community, faith-based, educational, or employer partners preferred.
Responsibilities
- Coordinate and maintain the mobile unit schedule across service locations in alignment with established priorities and clinical capacity
- Support the development and upkeep of a forward-looking deployment calendar
- Assist in optimizing scheduling to promote effective utilization, geographic coverage, and operational efficiency
- Adjust schedules as needed based on site readiness, utilization trends, and guidance from leadership
- Assist in identifying, coordinating, and maintaining mobile service locations across community, faith-based, educational, and employer settings
- Support site selection and prioritization based on defined criteria such as access needs and service demand
- Coordinate with internal teams and community partners to ensure sites meet operational readiness requirements prior to service delivery
- Serve as a point of contact for community partners to support outreach and patient scheduling activities
- Coordinate site-level processes to support patient pre-registration and scheduling prior to service days
- Monitor site readiness and scheduling outcomes; escalate issues and support improvements to reduce gaps in utilization and service delivery
- Collaborate with Marketing and internal teams to support outreach, promotion, and patient engagement efforts
- Coordinate with clinical and operational teams to align schedules, staffing, and service logistics
- Support communication and coordination to ensure mobile unit and clinical team readiness for scheduled services
- Track and report on key operational metrics such as utilization, patient volume, and site activity
- Identify opportunities for process improvements and share recommendations with leadership
- Support reporting, operational planning, and readiness activities for the expansion of mobile medical services
Benefits
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- Health savings account
- Flexible spending account for childcare
- Life insurance
- Short-term and long-term disability
- Professional development
- Discounts to on-campus dining
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
