Mobile Response Peer Responder

Choices CareersGreenfield, IN
Onsite

About The Position

The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts. The Peer Responder functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Peer Responder operates from a strengths-based perspective, collaborating with Choices’ Crisis Team, clinical leadership, and fellow responders. The Peer Responder performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process.

Requirements

  • High School Diploma or GED.
  • 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health
  • certification as a CHW, CRS preferred.
  • Prior experience with mental health crisis response preferred.
  • Strong communication and writing skills.
  • Bi-lingual skills (Spanish) a plus.
  • Familiarity with Systems of Care values and principles.
  • Highly organized, and effectively manages multiple priorities simultaneously.
  • Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
  • Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
  • Enthusiastic about advancing system change within the community.
  • Valid driver’s license.
  • Operational smart phone.
  • Ability to work shifts that include evenings, holidays, and weekends.

Nice To Haves

  • Some college preferred
  • certification as a CHW, CRS preferred.
  • Prior experience with mental health crisis response preferred.
  • Bi-lingual skills (Spanish) a plus.

Responsibilities

  • Can articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.
  • Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
  • Can participate in shifts based on a fire house model.
  • Responds to crisis referrals in person within 60 minutes.
  • Work with individuals for 30 days post crisis to provide stabilizing connections to the community and peer support.
  • Adheres to the policies and protocols established by Choices for the Mobile Response Program.
  • Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.
  • Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
  • Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
  • Ensures collection of all necessary service data.
  • Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
  • Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.

Benefits

  • Medical
  • Dental
  • Vision
  • Employer Paid Life Insurance
  • Short & Long Term Disability
  • 401k Match
  • Tuition Reimbursement
  • Paid Parental Leave
  • Generous PTO plan
  • Qualified employer for the Public Service Loan Forgiveness Program

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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