Mobile Phlebotomist (MAKO)

The Health Alliance•Hendersonville, NC

23h•Onsite

About The Position

This role involves traveling to Skilled Nursing Facilities and Private Residential homes to service patients. The Mobile Phlebotomist is responsible for courteous customer interaction, accurate and timely collection of urine, oral fluid, and phlebotomy specimens according to established procedures. The position also includes processing and packaging specimens for transport, maintaining required records and documentation, and adhering to departmental policies and procedures such as the Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, and Quality Assurance Manual. Maintaining collection logs, performing clerical duties like filing and customer log maintenance, and data entry are also key aspects of the role. The position requires accurate and timely submission of expense forms, demonstrating organizational commitment, and adhering to grooming, dress code, and lab coat policies. Punctuality and adherence to attendance guidelines are expected. The role involves professional communication, maintaining confidentiality, and immediately escalating unresolved problems to management. Maintaining a neat and clean work area, proper disposal of biohazard containers, assisting with inventories, stocking supplies, performing clerical duties, answering phones, dispatching calls, and participating in teams and special projects are also part of the miscellaneous duties.

Requirements

Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
Demonstrates organizational commitment.
Communicates appropriately with clients, customers, coworkers and the general public.
Keeps information confidential per company and procedural policies.

Nice To Haves

MAKO

Responsibilities

Travel to Skilled Nursing Facilities and Private Residential homes to service patients.
Treat all customers in a courteous manner.
Ensures all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.
Collects specimens according to established procedures.
Process and package specimens for transport.
Maintains required records and documentation.
Maintains all appropriate Collection logs.
Clerical duties: filing, maintain customer log.
Data entry required.
Submits accurate expense forms, if applicable, on the required day.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Communicates appropriately with clients, customers, coworkers and the general public.
Keeps information confidential per company and procedural policies.
Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution.
Remains polite and courteous at all time.
Keeps work area neat and clean.
Disposes of biohazard containers when scheduled.
Help with inventories and other tasks as assigned.
Stock supplies as needed.
Performs department-related clerical duties when assigned.
Answers phones and dispatches calls when assigned.
Participates on teams and special projects when asked.
Other duties as assigned.