Mobile Medical Assistant/Phlebotomist-Per Diem In-Home Services

IQVIA•Parsippany, MA

About The Position

The Mobile Medical Assistant/Phlebotomist provides in-home services and supports healthcare programs. The overview describes educating healthcare prescribers and their staff on the proper use of designated treatments for an assigned disease area, or reinforcing study protocols related to a clinical trial. The role works within a defined geographical territory to support program delivery, maintain customer records, and communicate program objectives to relevant healthcare and local personnel. The position also involves implementing program processes at potential sites, prioritizing clinical information, maintaining technical knowledge, and complying with applicable procedures, confidentiality requirements, and industry codes of practice. All HMS personnel must complete adverse-event and product-complaint training and report such events as applicable. IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The stated potential base pay is $25.00 per hour; actual pay may vary based on job-related qualifications, location, and schedule. Depending on the position offered, additional compensation and health and welfare benefits may be available.

Requirements

Bachelor’s degree in Life Sciences or a related field, or a high school diploma or equivalent.
Five years of relevant experience, or an equivalent combination of education, experience, and training.
Make plans to obtain any industry qualifications essential to the job role.
Understanding and working knowledge of the Pharma Market and the local Health Service environment.
Fluency with software operating systems, such as MS Office and customer relationship management systems.
Effective verbal and written communication skills.
Ability to conduct face-to-face presentations to customers.
Ability to prioritize and coordinate multiple work requirements to meet deadlines.
Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Responsibilities

Identify target customers within a specific geographical territory and maintain and analyze customer records.
Complete internal electronic monitoring and reporting systems accurately and within program timescales.
Organize and hold group events to optimize program delivery while complying with relevant country legislation.
Maintain up-to-date technical knowledge of specialty and disease areas and relevant publications based on customer profiles.
Keep Company equipment safe and in good repair.
Represent the Company professionally and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
Comply with local confidentiality requirements and adhere to Standard Operating Procedures (SOPs).
Support clinical change through program delivery.
Communicate program objectives to relevant health-service and local personnel.
Implement program processes at potential sites, including honorary contracts, management protocols, search criteria, clinical pathways, feedback mechanisms, and customer satisfaction reports.
Use Excel to sort and filter information and prioritize clinical information according to program objectives.
Mentor less experienced HMS Advisors.
Complete Adverse Events and Product Complaint training and report adverse events and product complaints as applicable and in accordance with requirements.
Perform other duties as assigned.