Mobile Medical Assistant/Phlebotomist (Bilingual: Spanish)

POD Health•Brooklyn, NY

1d•Onsite

About The Position

At POD Health, we enhance patient outcomes by integrating technology and personalized care. Our services—Telehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)—ensure patients receive the care they need, wherever they are. Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. At POD Health, we strive to make healthcare personal, proactive, and accessible for all.

Requirements

Active driver's license and vehicle to travel across the five boroughs of New York, Westchester, and other designated locations as needed.
Bilingual – English & Spanish.
Phlebotomy Certification Required
High School Diploma or GED.
2-3 years of relevant experience in a healthcare setting.
Proficiency in using EMR systems (experience in AdvancedMD is a plus).
Strong organizational skills to manage patient records and appointment scheduling.
Excellent interpersonal skills for patient and healthcare team interactions.
Exceptional customer service skills to provide empathetic and supportive patient interactions.

Nice To Haves

Experience in AdvancedMD is a plus.

Responsibilities

Travel to various POD Health and True Care offices across the five boroughs of New York, Westchester, and other designated locations, providing support for employee physicals, screenings, wellness checks, flu, and other vaccinations.
Assist in the setup and smooth operation of pop-up wellness clinics.
Greet and register patients.
Fulfill clerical responsibilities, including verifying insurance eligibility, obtaining diagnostic reports, updating patient demographics, and ensuring all incoming/outgoing referrals are booked and addressed accordingly.
Answer phones, respond to inquiries, and triage calls to the appropriate personnel.
Check all incoming faxes and distribute accordingly.
Make courtesy calls and appointment confirmations and referrals for POD Health, True Care or for office/Urgent Care patients.
Reschedule no-show appointments and input patient data into the EMR system.
Fulfill patient care responsibilities, including taking vital signs, updating patient history, collecting blood, urine, and stool specimens, and assisting providers/Nurse Practitioners (NPs) in the exam room.
Assist and support Nurse Practitioners (NPs) or other providers in patient care, exams, and procedures as needed.
Be responsible for learning the use of all current and future equipment used for patient assessment and diagnosing.
Check expiration dates on materials and medications, discarding expired items.
Complete weekly and monthly inventory for all supplies, medical and office.