Mobile Medical Assistant/Phlebotomist-Per Diem In-Home Services

IQVIA•Parsippany, NJ

16h•$25•Remote

About The Position

This role involves providing education to healthcare prescribers and their staff on the proper use of designated treatments for assigned disease areas or reinforcement of study protocols as related to a clinical trial. The position requires identifying target customers within a specific geographical territory, maintaining and analyzing customer records, and accurately completing internal electronic monitoring and reporting systems in accordance with program timescales. The role also includes organizing and holding group events to optimize program delivery while complying with relevant country legislation, and maintaining up-to-date technical knowledge of specialty and disease areas and relevant publications. The individual will be responsible for keeping Company equipment safe and in good repair, projecting a professional impression of the Company, and acting in accordance with the relevant Pharmaceutical Industry’s Code of Practice. Compliance with local confidentiality requirements and adherence to Standard Operating Procedures (SOP's) are essential. The role supports clinical change through program delivery and communicates the aIQVIA and objectives of the program to all relevant health service and local personnel. Implementation of program processes within potential sites such as honorary contracts, management protocol, search criteria, clinical pathway, feedback mechanisms, and customer satisfaction reports is required. Sorting and filtering information using excel software to prioritize clinical information according to program objectives, and mentoring less experienced HMS Advisors are also key duties. All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training, and are responsible for reporting adverse events and product complaints in line with requirements, as applicable. Other duties as assigned may also be part of the role.

Requirements

Bachelor's Degree Life Sciences or related field Req Or High School Diploma or equivalent Req
5 years relevant experience or equivalent combination of education, experience and training. Req
Make plans to obtain any industry qualifications essential to job role.
An understanding and working knowledge of the Pharma Market and the local Health Service environment.
Fluency with software operating systems, such as MS Office and customer relationship management systems.
Effective verbal and written communication skills.
Ability to conduct face to face presentations to customers.
Ability to prioritise and coordinate multiple work requirements to meet deadlines.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Responsibilities

Within a specific geographical territory, identify target customers while maintaining and analyzing customer records.
Accurately complete internal electronic monitoring and reporting systems in accordance with program timescales.
Organize and hold group events to optimize program delivery while complying with relevant country legislation.
Maintain an up to date technical knowledge of specialty and disease areas and relevant publications as per customer profile.
Keep all Company equipment safe and in a good state of repair.
Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
Comply with local confidentiality requirements.
Understand and adhere to Standard Operating Procedures (SOP's).
Support clinical change through program delivery.
Communicate the aIQVIA and objectives of the program to all relevant health service and local personnel.
Implement the program processes within potential sites such as honorary contracts, management protocol, search criteria, clinical pathway, feedback mechanisms and customer satisfaction reports.
Sort and filter information using excel software to prioritize clinical information according to program objectives.
Mentor less experienced HMS Advisors.
Perform other duties as assigned.