PXG - Mobile Master Fitter

Yam Worldwide • Princeton, NJ

6d • $70,000 - $90,000 • Hybrid

About The Position

The Mobile Master Fitter is responsible for all mobile fitting operations around the store location including the development and execution of green grass fitting days, supporting store awareness activations, and managing the company fitting vehicle. This will also include retail store-based client engagement, fitting, and education.

Requirements

• Superior customer service skills
• Excellent written and verbal communication
• Driver’s License and ability to drive a mobile fitting van
• Microsoft Office and basic computer skills

Nice To Haves

• Prior experience in golf retail sales and client service preferred
• Prior club fitting/building experience is preferred
• BA/BS degree preferred
• 2+ years of golf fitting and/or sales experience preferred

Responsibilities

• Develop, organize and execute PXG fitting days at green grass facilities around the store
• Create and maintain strong relationships with local golf professionals and businesses
• Provide exceptional client experience while properly custom-fitting all potential PXG clients, ensuring the best possible equipment for them
• Maintain a positive, client-focused attitude by listening, understanding, and responding to their needs and offering creative solutions
• Engage with PXG clients both in and out of store, utilize product knowledge to educate and move clients into the fitting experience
• Gather, input, and report back customer-based data
• Provide clear and consistent follow-up promptly to all existing and potential clients
• Demonstrate strong communication and collaboration between team members
• Increase revenue while meeting deadlines and working in an organized manner
• Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
• Input daily client orders accurately and track all orders through delivery to confirm the accuracy and client satisfaction
• Demonstrate superior product knowledge
• Support the store team in operational tasks as required by leadership, i.e., inventory, client order management, and opening/closing responsibilities
• Assist with Call Center inbound and outbound calls utilizing Player Support Procedures and Processes
• Perform other related duties as required

Benefits

• Medical, Dental, and Vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Dependent Care and Health Care Flexible Spending Accounts
• Paid parental leave
• Employer paid short-term disability and life insurance
• Free set of golf clubs after 90 days
• Employee Discounts
• Free in-house café with coffee and snacks (Corporate Office)
• Unlimited access to the Calm app for you and up to five dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED