Mobile Manual QA Tester

Fi•New York, NY

5d•Onsite

About The Position

Fi is looking for a Mobile Manual QA Tester to advance the biggest pet tech platform on the market. Quality is core to how we ship. With weekly release cycles and a growing device ecosystem, the complexity of our app and platform experience across iOS and Android grows with it. We need a sharp, detail-oriented tester to join our Mobile QA Team and own the manual testing work that keeps our product experience tight across every Fi device and firmware release.

Requirements

2+ years of experience
Comfortable navigating both iOS and Android at a power-user level
Sharp eye for edge cases and strong written communication for bug reports and test docs
Experience working within agile/scrum workflows (standups, sprint planning, retros)
Experience in manual QA, ideally in a consumer hardware or IoT environment
Familiarity with JIRA or similar tools for defect tracking and ticket management

Nice To Haves

Experience testing against firmware or embedded software releases

Responsibilities

Execute manual test cases across iOS and Android for new app releases, firmware updates, and platform changes
Grow and maintain regression testing as Fi expands support for new devices and hardware configurations
Test firmware builds against real-world device scenarios and document findings clearly
Act as a liaison between QA, engineering, and product by clearly communicating bugs, blockers, and test findings
File clear, reproducible bug reports that give engineers everything they need to move
Identify and cover testing gaps where automation hasn't reached yet

Benefits

Flexible PTO
Medical insurance
Dental insurance
Vision insurance
Free access to One Medical
Free access to Kindbody
Free access to Talkspace
Dog-Friendly Office
$500 annual donation to a dog charity of your choice through our BarkBack Program
Free Fi Membership
Gifting program for friends and family