MIH Community Health Care Worker

Mercy Flights IncMedford, OR
Hybrid

About The Position

Mercy Flights is seeking a compassionate, motivated, and adaptable Community Health Worker (CHW) to join their Mobile Integrated Healthcare (MIH) program. This program aims to bridge gaps in care, reduce barriers to services, and improve long-term health outcomes through proactive, patient-centered support. The MIH-CHW will work alongside multidisciplinary healthcare teams to provide outreach, post-hospital follow-up, patient education, crisis intervention, and care coordination in homes and community settings, redefining community-based care beyond traditional healthcare.

Requirements

  • High School Diploma or equivalent required
  • Minimum of one (1) year of healthcare and/or social services experience and/or education required
  • Community Health Worker (CHW) certification required within one (1) year of hire
  • Valid Oregon Driver’s License required
  • CPR certification required

Nice To Haves

  • Associate degree in healthcare, human services, or related field preferred
  • Experience in behavioral health, substance abuse recovery, or mental health services preferred
  • Bilingual/Bicultural skills, particularly Spanish proficiency
  • Experience with Mobile Integrated Healthcare or community health programs
  • Knowledge of chronic disease management, preventative medicine, and community health resources
  • Familiarity with behavioral health and crisis intervention support

Responsibilities

  • Conduct in-home patient assessments and follow-up visits
  • Assist with chronic disease management and preventative health education
  • Support patients with care coordination, transportation, referrals, and access to community resources
  • Respond to behavioral health concerns, psychiatric crises, and urgent patient needs with compassion and professionalism
  • Provide support for patients navigating mental health or substance abuse recovery
  • Coordinate with physicians, hospitals, nurse case managers, and community agencies to ensure continuity of care
  • Perform home safety evaluations, basic vital checks, wound care, and socioeconomic assessments
  • Educate patients and families on disease prevention, self-care, medication adherence, and chronic condition management
  • Deliver care in non-traditional settings focused on long-term wellness and reducing unnecessary emergency utilization
  • Maintain accurate electronic documentation and patient care records in compliance with state and federal requirements

Benefits

  • Competitive pay and benefits
  • Opportunities to work in cutting-edge Mobile Integrated Healthcare programs
  • Ongoing education, certification, and career development opportunities
  • Experience working with multidisciplinary healthcare teams
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