Mobile Home Community Associate

95050 Cvc Mgmt•Muscatine, IA

About The Position

Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 110+ assets spread across 30 states. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation’s most prolific real estate asset management firms. The Mobile Home Community Associate supports the Community Manager with the daily operations of the community, assisting in administrative tasks, resident relations, property upkeep coordination, and sales support. This role helps maintain resident satisfaction, ensures community standards, and provides excellent customer service while following company policies and procedures.

Requirements

Working knowledge of Computer skills (Microsoft office).
Highly organized and disciplined.
Self-motivated, proactive, and able to follow directions well.
Excellent communication skills.
Define and solve problems.
Ability to effectively communicate with residents, vendors, employees and supervisors.
Availability to work Monday – Friday and weekends as needed

Nice To Haves

Mobile home park management experience.

Responsibilities

Assist with rent collection, fee payments, and transaction entries in Rent Manager.
Help prepare bank deposits and reconcile resident accounts.
Support communication with residents regarding outstanding balances.
Process and file invoices, ensuring accurate coding and organization.
Respond to resident questions, concerns, and service requests promptly and professionally.
Assist with enforcing community policies in alignment with company standards.
Help promote a friendly, welcoming community environment.
Assist in scheduling and coordinating maintenance and vendor services.
Help with inspections of common areas and vacant homes to ensure cleanliness and readiness.
Support basic groundskeeping tasks when needed to maintain curb appeal.
Provide tours of available homes to prospective residents when the Community Manager is unavailable.
Assist in marketing efforts by posting listings, updating flyers, and maintaining signage.
Help track and record home sales information.
Follow company procedures and policies to ensure compliance with Fair Housing laws.
Report any safety concerns, hazards, or violations to the Community Manager.