Part-Time Mobile Health Unit Front Desk Receptionist

Alabama Regional Medical ServicesBirmingham, AL
Hybrid

About The Position

We are seeking a Part-Time Mobile Health Unit Front Desk Receptionist to support our mobile healthcare services. In this role, you will serve as the first point of contact for patients, ensuring a welcoming, organized, and efficient experience while supporting daily operations across mobile clinic locations. This position requires flexibility, strong interpersonal skills, and the ability to work in a fast-paced, community-based healthcare environment. APPROXIMATELY 20 HOURS PER WEEK

Requirements

  • High school diploma or GED required
  • Ability to work independently and adapt to changing locations and schedules
  • Friendly, dependable, and professional demeanor
  • Reliable transportation and willingness to travel between mobile clinic sites

Nice To Haves

  • Minimum of 6 months of experience in a medical, front desk, or office setting preferred
  • Strong communication, organizational, and customer service skills
  • Experience with patient scheduling and insurance verification preferred

Responsibilities

  • Greet, check in, and assist patients and visitors in a professional and compassionate manner
  • Manage patient flow within the mobile health unit to ensure timely and efficient service
  • Schedule appointments and maintain accurate patient records in the scheduling system
  • Answer incoming calls, route inquiries appropriately, and take detailed messages
  • Verify patient insurance information and collect co-pays and required documentation
  • Accurately record patient sign-ins and post payments into the system
  • Balance and reconcile daily receipts and revenue reports
  • Assist with clerical duties, including correspondence, forms, and documentation
  • Support other mobile health services as needed
  • Maintain confidentiality and comply with HIPAA regulations
  • Travel to various mobile clinic locations as scheduled
  • Perform additional administrative duties as assigned
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