RedLion Mobile Floating Store Manager - Long Island, NY
About The Position
RedLion is seeking strategic, hands-on Retail Store Managers with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. As a Floating Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs. This role involves overseeing daily store operations, implementing sales strategies, managing and developing a sales team, and ensuring customer satisfaction. The company is a rapidly expanding branded partner in the telecommunications industry, operating across 15 states with a goal of over 200 retail locations nationwide.
Requirements
- 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
- Proven success in driving sales performance and leading high-performing teams.
- Strong leadership, communication, and coaching skills.
- Analytical and problem-solving abilities with experience using performance metrics.
- Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
- High school diploma or GED required; Associate or Bachelor’s degree preferred.
- Flexible schedule availability, including evenings, weekends, and holidays.
- Bilingual strongly preferred.
- Reliable transportation required.
Nice To Haves
- Background in wireless, broadband, or consumer electronics.
- Familiarity with wireless/telecom industry terminology.
Responsibilities
- Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
- Ability to travel to store locations within a 35-mile radius (reliable transportation required).
- Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
- Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
- Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
- Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
- Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.
- Recruit, hire, train, and develop a high-performing sales team.
- Conduct regular coaching sessions, performance reviews, and skill development workshops.
- Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Resolve escalated customer concerns quickly and effectively.
- Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.
Benefits
- Competitive base pay plus commission potential
- Medical, Dental, Vision, 401(k)
- Paid training and onboarding
- Paid vacation, sick time, and personal days
- Internal promotions & advancement opportunities
- Employee-exclusive growth & rewards programs
- Milestone Program – Recognition and rewards at every stage of your leadership journey.
- Winners Circle – Annual all-expenses-paid trip to Mexico for top performers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
