Mobile Engineer

Knitwell Group • Pataskala, OH

2d • Hybrid

About The Position

This position is responsible for designing, developing, supporting and maintaining Enterprise Mobility IT solutions of varying degrees of complexity and scope. Resolves technical problems and issues that affect one of more functional areas of the business; has strong understanding of all current technologies as well as emerging technologies and has in-depth knowledge/skills in mobility technical domain.

Requirements

• Bachelor’s Degree in Information Technology or combination of course work and job experience
• 4+ years of experience in Information Systems Infrastructure and Operations required
• Demonstrated experience with the technologies of the business environment specific to mobility and mobile devices
• Experience in IT retail or related discipline
• Production support experience with the technologies of the business environment
• Mobile Device Management experience
• Endpoint management experience
• Working knowledge of systems and networking including hardware, software, and wireless and LTE
• Broad knowledge and understanding of IT and IT related policies and procedures
• Strong communications skills including written, verbal, presentation and interpersonal
• Specialty apparel retail industry experience
• Experience in a large scale, Corporate/Enterprise environments

Responsibilities

• Manages MDM software solutions, including the installation of configurations, applications, and MDM version upgrades.
• Evaluates and makes recommendations for all aspects of mobility including MDM systems, devices, operating systems (iOS, Android), etc.
• Manages wireless vendor relationships, tracking tasks, costs and credits.
• Provides basic to complex technical support to resolve wireless carrier activation and networking issues.
• Partners with associates and management team to define and provide technical solutions that meet mobile strategic needs.
• Consults with managerial and systems representatives to clarify program intent, develop back-up strategy and troubleshoot challenges.
• Collaborates with team members in writing automation scripts for executing deployments, data retrieval and reporting.
• Monitors and resolves system performance issues; identifies and corrects application software problems.
• Provides end user support, training and consultation to associates involved in the use of various systems.
• Anticipates future technology needs with regards to systems environment. Recommends and implements procedural and workflow changes and improvements.
• Participates in system integration, product development and ongoing maintenance of the environment.

Benefits

• Merchandise discount at select KnitWell Group brands
• Support for individual development plus opportunities for career mobility within our family of brands
• Culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
• Medical, dental, vision insurance & 401(K)
• Employee Assistance Program (EAP)
• Time off – paid time off & holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree