Mobile Device Technician

City of New York • Queens, NY

1d

About The Position

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts. The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our agency's business operations and needs. These applications are Critical and must be supported and maintained 24x7.

Requirements

• A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations; OR A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations; OR Education and/or experience which is equivalent to the above.

Nice To Haves

• 5 plus years of MS Windows Server and AD installation, configuration and administration.
• 3 plus years of knowledge and experience administering and supporting a Mobile Device Management platform such as VMware Workspace One.
• Microsoft certifications required.
• MDM Certification a plus, but not required
• VMware certification a plus, but not required

What This Job Offers

• Job Type: Full-time
• Career Level: Senior