Mobile Crisis Worker (3479)

JOURNEY MENTAL HEALTH CENTER INC • Madison, WI

7d • Onsite

About The Position

The Mobile Crisis Worker position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services in conjunction with other staff. Services may include assessment, treatment planning, referrals, and case management. The role involves telephone screening, assessment, intervention, counseling, referral, and follow-up for individuals experiencing a mental health emergency, based on their symptomatology, strengths, and social/cultural resources. This position is part of an emergency services team and requires working rotating shifts, including evenings, weekends, and holidays, to ensure 24/7 program operation. The role reports directly to an assigned supervisor, with overall program supervision by the Director. A minimum of 960 annual service hours is required. Journey Mental Health Center is committed to People, Opportunities, Community, and Access (POCA), fostering a caring and inclusive community, prioritizing fairness, and actively working to dismantle structural oppression.

Requirements

• Bachelor’s degree in a related behavioral health field with 1 year of clinical experience OR 4 years of clinical experience with chronically mentally ill persons.
• Experience in related behavioral health field.
• Commitment to work toward improving cultural diversity and inclusion.
• Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
• Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
• Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
• Ability to communicate effectively (both orally and in writing).
• Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
• Ability to work independently and remain organized and efficient.
• Superior ethics and interpersonal boundaries as evidenced by past experience in community-based work with related professional references.
• Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers).

Nice To Haves

• Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
• Fluent in American Sign Language.
• Experience with use of evidence- based practices in mental health, and substance abuse.

Responsibilities

• Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
• Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
• Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
• Attends staff meetings, in-services and other program activities as requested.
• Participates in JMHC committees, trainings and activities as directed and/or approved.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees