Mobile Crisis Support Specialist

Common Ground•Bingham Farms, MI

2d•Hybrid

About The Position

Common Ground is seeking a Mobile Crisis Support Specialist to be a part of the Oakland Collaborative Crisis Response (OCCR) team. This role involves deploying into the County to meet people where they are, partnering with a Mobile Crisis Clinician to respond in-person to crisis calls in Oakland County that cannot be resolved through the Resource & Crisis Helpline via phone. The specialist will promote and participate in activities that enhance recovery and resiliency of people in crisis. This position will be an integral member of the crisis response team, providing immediate and on-site support to individuals experiencing mental health crises and emotional distress. The primary role will be to share experience, strength, and hope and provide appropriate interventions to ensure the safety and well-being of people served. The team serves children, adolescents, adults, seniors and families, as well as schools, neighborhoods, organizations and businesses by providing up to 30 days of in-home crisis counseling to facilitate immediate stabilization of emotions and behavior. OCCR is supported by the resources of a crisis center, partnerships with local Certified Community Behavioral Health Clinics (CCBHCs), and the Behavioral Health Urgent Care (BHUC), which includes a Psychiatrist and Nurses, as well as a continuum of crisis services.

Requirements

High School Diploma or GED
Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
Certified Peer Support Specialist (CPSS) OR Behavioral Health Crisis Professional, OR qualified to become a Behavioral Health Crisis Professional.
For internal candidates only: meet criteria as a Behavioral Health Crisis Paraprofessional
Michigan Certified Peer Support Specialist certification
Relevant recovery experience, strongly preferred
Bachelor’s degree in Human Services field
Minimum of 1 year of experience treating or working with children, adolescents, and families in a behavioral health clinical, educational or crisis intervention setting
If hired, must complete Behavioral Health Crisis Provider Training (BHCPT) via Wayne State University in the prescribed timeline per Common Ground
Completion of Behavioral Health Crisis Provider Training (BHCPT) via Wayne State University, if qualified to become a Behavioral Health Crisis Professional (Internal Candidates Only)
Minimum of 1 year providing behavioral health support to adults and children experiencing serious emotional disturbance and/or developmental disabilities
Willing to receive on-the-job training on specific training on mobile crisis services, de-escalation, and crisis intervention

Nice To Haves

Previous experience in mobile crisis response, strongly preferred

Responsibilities

Drive agency vehicle (or own personal vehicle) to community locations to respond to crisis calls
Respond swiftly to crisis calls by utilizing GPS to navigate the community, aligning with program response times
Conduct curbside safety assessments to identify potential risks and safety concerns for individuals or families in crisis, including risks of self-harm or harm to others
Arrange or provide transportation, using an agency vehicle when appropriate to ensure individuals are safely transported to designated locations
Maintain accurate and timely documentation of all crisis interventions, assessments, and interactions with individuals served, utilizing strong typing skills to efficiently record information in real time
Submit all electronic or hard copy documents that are complete, accurate, and signed prior to end of shift
Use Crisis Theory to provide short-term interventions to people in order to facilitate immediate stabilization of emotions and behavior
Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress
Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
Educate and assist significant others and family members with the petitioning process, as needed
Complete mobile assessments of crisis situations and person/family’s needs
Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources to facilitate appropriate referrals and follow-up care
Act as an advocate for the needs and rights of every person/family including service providers and community agents
Comply with federal, state, county, and agency regulations governing Intensive Crisis Stabilization and the delivery of specialty services and supports
Provide first aid and emergency procedures, as needed