Mobile Crisis Specialist PRN

CenterstoneClarksville, TN
$18 - $26Hybrid

About The Position

The Mobile Crisis Specialist is responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing a behavioral health crisis. This position ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate and timely documentation in accordance with organizational, clinical, and regulatory standards. Mobile Crisis Specialists operate as part of a multidisciplinary crisis response team and contribute to a coordinated system of care that promotes safety, stabilization, and recovery in the community. This is a PRN position for shift coverage in a 24/7 program.

Requirements

  • Bachelor's degree required. Four years of relevant experience may be substituted for education requirement upon approval.
  • Must have valid driver's license and able to drive to community assessments.

Nice To Haves

  • Experience with community-based service delivery and interdisciplinary collaboration preferred.

Responsibilities

  • Respond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.
  • Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.
  • Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.
  • Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.
  • Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.
  • Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.
  • Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.
  • Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.
  • Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.
  • Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community stakeholders.
  • Participate in team meetings, clinical supervision, case consultation, and required training, including ongoing competency development in crisis intervention best practices.
  • Adhere to organizational policies, performance standards, and regulatory requirements while demonstrating sound clinical judgment in high-pressure situations.

Benefits

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program
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