Mobile Crisis Responder - Non-Exempt

Presbyterian Medical Services•Alamogordo, NM

2d•Onsite

About The Position

This is a non-licensed para-professional position that provides mobile behavioral health crisis support within the area of responsibility of the Mobile Crisis Response Team (MCRT). The mobile crisis responder provides immediate, on-site behavioral health crisis intervention and stabilization services for individuals experiencing mental health, substance use, and emotional distress crises in the community. This role involves responding to emergency calls, de-escalating crisis situations, assessing needs and providing referrals to appropriate services. The responder works in collaboration with licensed therapists, other MCRT team members, first responders and other community service providers to ensure individuals receive the necessary care and support. Employee must reside in the county where Mobile Crisis Response Team services are provided.

Requirements

High school diploma or general education degree (GED) required plus three years of experience working with the target population; or AA degree in a human service field plus two years of experience working with the target population; or a related Bachelor’s degree plus one year relevant experience working with the target population.
Related college degrees include Psychology, Sociology, Social Work, Criminal Justice, Family Studies, Special Education and Human Services.
Target population is defined as adults with one of the following: Severe Mental Illness (SMI); Chronic Substance Dependence; or Co-occurring disorder (mental illness/substance abuse) and/or dually diagnosed with a primary diagnosis of mental illness.
Must reside in the county where Mobile Crisis Response Team services are provided.
Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire.
Must possess and maintain a valid Driver's License.
Must provide a current motor vehicle record.
Must provide current personal owner liability automobile insurance and must maintain the insurance coverage throughout the course of employment in this position.
Must submit to a motor vehicle record check on an as needed basis and maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policies on Automobile Usage, and applicable state and federal laws.
Must comply with PMS Policies on Automobile Usage and Drug Free Workplace, and applicable state and federal laws.
Successful completion of an initial post-offer of employment criminal records check.
Compliance with required testing and immunizations (TB, Hepatitis B, Tdap, MMR, Varicella, Influenza).

Nice To Haves

Certification as a Peer or Family Specialist can substitute for one year of related work experience.
Knowledge of crisis intervention strategies, de-escalation techniques and basic mental health first aid preferred.
Bilingual (Spanish or Navajo) preferred.
May be required to complete transportation related trainings.

Responsibilities

Provides mobile behavioral health crisis support.
Provides immediate, on-site behavioral health crisis intervention and stabilization services.
Responds to emergency calls.
De-escalates crisis situations.
Assesses needs and provides referrals to appropriate services.
Works in collaboration with licensed therapists, other MCRT team members, first responders and other community service providers.