Mobile Crisis Mental Health Professional (MHP) - Master's Degree Required

Sound • Auburn, WA

1d • Onsite

About The Position

The Mobile Crisis Mental Health Professional (MHP) provides immediate behavioral health support and intervention to people experiencing crises in the community. Working as part of a mobile crisis team, the MHP responds to urgent calls, assesses individuals’ needs and risk factors, provides crisis stabilization, develops safety plans, and connects clients and families with appropriate follow-up care and community resources. The role involves collaboration with law enforcement, emergency medical services, mental health professionals, and social service organizations, as well as accurate, confidential documentation in accordance with HIPAA and organizational policies.

The position primarily takes place in community settings and homes, with shifts beginning and ending at 4240 Auburn Way N., Auburn, Washington. Staff respond using a company mobile crisis van and may occasionally be asked to use a personal vehicle if department vehicles are unavailable; mileage reimbursement may be submitted for shift-related driving. The role may involve on-call responsibilities during high-demand periods and work in high-stress or unstable environments. Available schedules are Sunday and Monday, 8:00 a.m.–4:30 p.m. (16 hours per week), or Friday through Monday, 4:00 p.m.–12:30 a.m. (32 hours per week).

Requirements

• Master’s degree in Social Work, Psychology, Counseling, or a related field.
• Previous experience and a strong understanding of crisis intervention techniques, case management, trauma-informed care, and other mental health services.
• Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care.
• Active Washington State Department of Health MHP-qualifying credential, such as LICSW, LMHC, LMFT, or an associate-level version of these credentials.
• Must obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.
• Washington State driver’s license and an insurable driving record.
• Must pass a criminal background check.
• Ability and willingness to work varied hours, including evenings and weekends.
• Ability to work with a wide range of behavioral health disorders and communicate effectively with collateral organizations working with clients and families.
• Excellent communication and interpersonal skills, including the ability to remain calm in high-stress situations.
• Ability to work independently and as part of a team, with effective problem-solving skills.
• Regular attendance.
• Ability to sit, work, and travel in a mobile crisis vehicle for six or more hours a day and use cellphones and laptops.
• Ability to communicate by voice in person and over the phone with vendors, team members, clients, and others.
• Ability to occasionally lift, carry, push, pull, and move objects weighing up to 50 pounds as needed for patient care.
• Ability to perform essential duties in community settings and homes, potentially encountering hazardous chemicals, adverse weather, communicable diseases, or verbal or physical abuse.

Responsibilities

• Respond promptly to community crisis situations and conduct comprehensive assessments of individuals’ needs and risk factors.
• Provide immediate therapeutic support and crisis stabilization using evidence-based intervention techniques.
• Develop and implement safety plans, including immediate interventions and referrals for follow-up support.
• Coordinate crisis responses with law enforcement, emergency medical services, and other community resources.
• Maintain accurate and confidential records of assessments, interventions, and follow-up plans in accordance with HIPAA and organizational policies.
• Refer clients to appropriate health care, behavioral health, and social service agencies for ongoing support.
• Participate in community outreach to raise awareness of behavioral health issues and available resources.
• Provide training and mentorship to interns, volunteers, or new staff in crisis intervention techniques and protocols as needed.
• Respect individual and cultural differences and consider how cultural background may affect crisis intervention and treatment.
• Drive a mobile unit or other company-provided vehicle for community response; use a personal vehicle if needed when department vehicles are under maintenance, with mileage reimbursement available for shift-related driving.

Benefits

• Medical, dental, and vision insurance; Sound pays 100% of premiums for team member and child coverage to age 26, depending on the plan selected. Spouse or domestic partner coverage is available at the team member’s cost.
• Life insurance paid by Sound, equal to twice annual salary plus an additional $25,000.
• Long-term disability insurance paid by Sound, providing 60% of monthly salary.
• Sound contributes 3% to the retirement plan; team members are 100% vested.
• 401(k) plan with pre-tax and/or Roth contributions.
• Health Savings Account contributions of $1,133.33 for individual coverage or $2,266.67 for family coverage for eligible team members, prorated for new hires in their first year.
• Flexible Spending Accounts for health care and dependent day care costs.
• Employee Assistance Plan (EAP).
• Vacation: 18 days per year, increasing with years of service.
• Holidays: 9 days per year.
• Sick leave: 12 days per year.
• Bereavement leave for death in the family.
• Free parking at all Sound sites.
• Free in-house professional training, plus $400 annually and three paid days for approved off-site training.
• Service awards at 5, 10, 15, 20, 25, 30, 35, and 40 years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level