Mobile Crisis Intervention Clinician

Riverside Community Care•Norwood, MA

2d•Hybrid

About The Position

Riverside Community Care is seeking a Master’s level Clinician to join the Community Behavioral Health Center’s (CBHC) Mobile Crisis Intervention (MCI) program. The MCI program provides crisis intervention services 7 days a week, 24 hours a day, either on-site or mobile, to individuals experiencing mental health and/or substance use challenges. The program's mission is to respond rapidly, assess effectively, and deliver treatment to promote recovery, ensure safety, and stabilize crises, allowing individuals to receive medically necessary services in the community or, if necessary, in an inpatient or 24-hour diversionary level of care. The MCI clinician works within a multi-disciplinary team, including physicians, nurses, behavioral health clinicians, certified peer specialists, and recovery coaches, to provide core services such as crisis assessment, intervention, stabilization, and post-stabilization. Primary duties include telephone triage, crisis intervention (evaluation, stabilization, referral, and follow-up) on-site and in the community, and serving as a liaison between the MCI team and community providers for continuity of care. Orientation to MCI is provided, with a focus on diagnosis, safety assessment, and resource awareness. Clinical supervision is offered, including licensure track hours for eligible employees. Riverside also provides an outstanding staff training program offering CEUs.

Requirements

Master’s Degree in Psychology, Social Work, or other related human service field
Excellent communication, interpersonal and organizational skills
Intermediate computer fluency, including Microsoft Office
Valid driver’s license and regular access to a reliable vehicle

Nice To Haves

Two years’ experience in the field of mental health preferred (including any internship experience)
For providing mobile crisis intervention services to children/youth under 21, at least one year of experience working with children, adolescents and families is preferred (including any internship experience)
Knowledge of and experience with substance use and co-occurring disorders preferred

Responsibilities

Telephone triage
Crisis intervention (including evaluation, stabilization, referral and follow-up) on-site and in the community
Serve as a liaison between the MCI team and community providers for continuity of care
Provide core services including crisis assessment, intervention, stabilization, and post-stabilization as part of a multi-disciplinary team

Benefits

Comprehensive, high-quality health, dental, and vision insurance options
Flexible Spending Accounts – both medical and dependent care
Eleven paid holidays
Separate accruals for vacation (increases with tenure), personal, and sick time
Tax-deferred 403(b) retirement savings plan with employer match
Employee Assistance Plan / Travel Assistance Plan
Employee bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Outstanding staff training program offering CEUs
Clinical supervision provided including licensure track hours for eligible employee