Mobile Crisis Counselor- Marcus Alert

Hampton-Newport News Community Services Board•Hampton, VA

1d•Onsite

About The Position

Join the Hampton-Newport News Community Services Board as a full time Mobile Crisis Counselor - Marcus Alert and become a pivotal part of a dedicated team committed to delivering excellent mental health support. This role offers an opportunity to make a direct impact in the community by providing timely interventions in crisis situations, helping individuals regain control of their lives. You will work collaboratively with law enforcement and emergency services, ensuring safety and promoting mental wellness. Being on the front lines of mental health, you’ll have the chance to utilize your skills in a meaningful way while fostering empathy and integrity in your approach. Your contributions will reflect our values and elevate the standard of care we provide as a premier service provider. The Mobile Crisis Counselor position at the Hampton-Newport News Community Services Board is an essential role designed to offer immediate support in response to behavioral health, substance use, and homelessness-related emergencies. As a key team member, you will co-respond alongside first responders, including law enforcement and fire department medics, to provide on-the-spot assessments and crisis intervention services. Your responsibilities involve conducting preliminary mental status evaluations, coordinating admissions to treatment facilities, and assisting in transporting individuals to necessary services such as clinics or shelters. You will also consult with clinical staff on complex cases, ensuring a holistic approach to care. By performing follow-up contacts, you will maintain continuity of support and offer guidance to clients and their families. This position empowers you to make impactful contributions to community well-being while working collaboratively with various stakeholders in a dynamic environment.

Requirements

Master's Degree in Human Services.
One (1) year of experience in a psychiatric care setting.
Must be registered with the Board of Counseling to practice as a QMHP or register as a QMHP trainee within 30 days of employment.
Pre-admission screener certification training modules must be successfully completed within 30 days of hire.
Valid Virginia Driver's License.
Proficiency in using various software and tools for client records and assessment.
Strong communication skills.
Empathy.
Ability to work collaboratively with first responders and mental health personnel.
Problem-solving abilities.
Commitment to delivering compassionate, client-centered care.
Successful completion of a criminal history fingerprint background investigation.
Successful completion of a DMV record check.
Successful completion of a Child Registry search.
Successful completion of a drug screening test.
Successful completion of employment reference checks.

Responsibilities

Co-respond alongside first responders, including law enforcement and fire department medics, to provide on-the-spot assessments and crisis intervention services.
Conduct preliminary mental status evaluations.
Coordinate admissions to treatment facilities.
Assist in transporting individuals to necessary services such as clinics or shelters.
Consult with clinical staff on complex cases.
Perform follow-up contacts to maintain continuity of support.
Offer guidance to clients and their families.