Mobile Crisis Case Manager or Mental Health Professional (MHP)

Sound•Auburn, WA

1d•$34 - $41•Onsite

About The Position

We are hiring case managers and mental health professionals (MHP) who will provide immediate, on-site support and intervention for individuals experiencing behavioral health crises. Stationed in an active-response mobile van, you will swiftly respond to urgent calls to attend to individuals in acute distress, conducting an assessment of the situation, employing intervention strategies, and directing the individuals and their families to the appropriate follow-up services for further treatment. This position demands a high level of collaboration with emergency responders, mental health professionals, and community resources to ensure a coordinated and effective response. Your ability to navigate high-stress environments with empathy, quick thinking, and expertise will be essential. Through your interventions, safety planning, and direct support, you'll play a key role in stabilizing crises and connecting individuals with the necessary resources to begin their recovery. We are seeking compassionate, adaptable, and resilient individuals who are prepared to face dynamic challenges and make a significant impact. If you are ready to serve your community by providing life-changing care to people in need, we want to hear from you! Explore this unique opportunity to make a difference—apply today and be a vital part of transforming lives!

Requirements

For Case Managers: Bachelor’s degree in Social Work, Psychology, Counseling, or a related field (Master’s degree preferred).
For Case Managers: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.
For MHPs: Master's degree in Social Work, Psychology, Counseling, or a related field required.
For MHPs: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.
Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care.
Flexibility and willingness to work varied hours, including evenings and weekends.
Skills and experience in working with a wide range of behavioral health disorders.
Ability to present problems and communicate effectively with collateral organizations.
Excellent communication and interpersonal skills, with the ability to remain calm in high-stress situations.
Strong ability to work independently and as part of a team, demonstrating effective problem-solving skills.
Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
Must have a Washington State driver's license and insurable driving record.
Must pass a criminal background check.
MHP: Must have an active MHP-qualifying credential with DOH (i.e. LICSW, LMHC, LMFT, or an associate-level version of these credentials.

Nice To Haves

Master’s degree preferred for Case Managers.

Responsibilities

Provide immediate behavioral health support and intervention to individuals in crisis situations within the community.
Assess behavioral health needs and determine risk factors.
Provide crisis intervention using evidence-based techniques.
Develop and implement safety plans for clients.
Facilitate access to further care and support.
Coordinate with law enforcement, emergency medical services, and other community resources.
Maintain accurate and confidential records in accordance with HIPAA regulations.
Facilitate referrals to appropriate health care, behavioral health, and social service agencies.
Participate in community outreach programs.
Provide training and mentorship to interns, volunteers, or new staff.
Relate to others professionally, respecting individual and cultural differences.

Benefits

Medical, Dental & Vision Insurance: Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member’s cost.
Life Insurance (2x annual salary + additional $25,000): paid by Sound
Long Term Disability Insurance (60% monthly salary): paid by Sound
Retirement Plan: Sound contributes 3% to team member’s plan; team member is 100% vested.
Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
Health Savings Account: Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year.
Flexible Spending Accounts: for health care and dependent day care costs (pre-tax)
EAP: Employee Assistance Plan
Vacation: 18 days per year, increasing with years of service
Holidays: 9 days per year
Sick Leave: 12 days per year
Bereavement Leave: for death in the family
Parking: Free at all Sound sites
Training: Free in-house professional training and $400 annually + 3 paid days approved off-site training
Service Award: at 5, 10, 15, 20, 25, 30, 35 & 40 years of service