Mobile Case Manager, Supportive Services
About The Position
Safe Harbor Mobile Case Manager: Meet youth where they are – beyond the doors of Brittany’s Place Youth Shelter. 180 Degrees believes every young person deserves a real path forward — and sometimes that path starts with someone who can connect the dots. As a Mobile Case Manager, you help youth and young adults secure community resources and plan their next steps, working hand-in-hand with Brittany's Place shelter to coordinate services and support smooth transitions in and out of care. This role also plays a critical part in Minnesota's Safe Harbor network. You'll support the Safe Harbor Regional Navigator by maintaining a caseload of youth who have been sexually exploited or are at risk of exploitation, serving Region 8 (East Metro), which spans Anoka, Chisago, Dakota, Isanti, Ramsey, and Washington counties. Housed at and supported by 180 Degrees at Brittany's Place, the Safe Harbor Regional Navigator program is where your work directly protects some of the most vulnerable youth in our region. You're not doing this in isolation, you're closely connected to shelter staff, participating in shelter meetings to keep communication open, and building strong community partnerships that expand what's possible for the youth you serve.
Requirements
- Minimum age: 21
- Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.
- Two years of outreach work required.
- Two years of experience in the nonprofit sector required.
- Valid driver's license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.
Nice To Haves
- Four years of outreach work preferred.
- Two years of experience with Safe Harbor preferred.
- Four years of experience in the nonprofit sector preferred.
- Strong foundation in trauma-responsive and youth-centered practice.
- Ability to build rapport with youth and families while maintaining professional boundaries.
- Skilled in care coordination, advocacy, and collaborative problem-solving.
- Understanding of confidentiality, data practices, and ethical responsiblities.
- Strong written and verbal communication skills and documentation skills.
- Excellent organization, time management, and attention to details.
- Ability to operate effectively in fast-paced, complex environments.
- Proficiency with computer systems and databases.
Responsibilities
- Help youth and young adults secure community resources and plan their next steps
- Coordinate services connected to Brittany's Place shelter
- Assist youth and Shelter Case Managers with transitions in and out of shelter
- Participate in shelter staff meetings to ensure open communication of needs and services
- Strengthen community partnerships and lead outreach activities
- Support the Safe Harbor Regional Navigator by maintaining a caseload of you impacted by or at risk of sexual exploitation
- Serve Region 8 (East Metro): Anoka, Chisago, Dakota, Isanti, Ramsey, and Washington counties
Benefits
- Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
- Paid time off (PTO) starting at 18 days annually.
- Medical, Dental, FSA & HSA options
- Life, STD, LTD
- Employee Assistance Program
- 401K company match up to 4%
- 12 paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
