Mobile Associate - Retail Sales, Bilingual Preferred

T-Mobile•Houston, TX

7d•Onsite

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Your ability to connect people goes beyond language. At T-Mobile, that's a superpower! We believe great customer experiences begin with meaningful connections. We celebrate the different backgrounds, experiences, and languages that make our communities unique. As a Mobile Associate, you'll help customers explore technology, find solutions, and stay connected to what matters most. Speaking more than one language is a valuable skill that helps us welcome more customers, build stronger relationships, and create experiences where everyone feels understood. We recognize the unique perspectives and talents our team members bring and are committed to helping them grow through hands-on experience, collaboration, and ongoing support. From helping families find the right plan to introducing customers to new technology, every interaction is an opportunity to build meaningful connections and make a difference. Your mission? Bring your full self, your unique skills, and your passion for people to work every day.

Requirements

High school diploma or GED. (Required)
At least 18 years of age
Legally authorized to work in the United States
Change Agility (Required)
Communication (Required)
Customer Problem Solving (Required)
Customer Service (Required)
Engaging People (Required)
Multitasking (Required)
Sales (Required)
Teamwork Orientation (Required)

Nice To Haves

At least 6 months of customer service or sales experience; retail experience preferred.
Ability to communicate effectively in English and one or more additional languages. (Preferred)
Interest in technology and helping customers find solutions.
A collaborative approach and willingness to learn from teammates and store leaders.
Motivation to achieve sales goals while providing excellent customer service.
6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

Connect with customers. Create welcoming, personalized experiences that help customers feel heard, understood, and confident in their choices.
Explore the latest technology. Demonstrate smartphones, accessories, and connected devices while helping customers discover solutions that fit their lives.
Build lasting relationships. Listen, ask questions, and recommend products and services that keep customers connected
Make shopping simple. Support customers throughout their shopping journey, whether they started online, through Customer Care, or in-store.
Develop your sales skills. Learn how to balance customer needs with sales objectives while building confidence in a fun, team-oriented environment.
Work together. Collaborate with teammates, store leaders, and other T-Mobile teams to solve problems, share ideas, and support customers, including small business owners.