Mitigation Coordinator and Estimator

Dry Force Corp • Statesville, NC

4d • $0 - $22 • Onsite

About The Position

As a Mitigation Coordinator and Estimator, you will manage insurance estimate creation, document control, file processing, and general administrative support. You will work cross-functionally with technicians, project managers, and external stakeholders to ensure all documentation and billing aligns with industry standards and insurance guidelines.

Requirements

• High attention to detail with strong organizational and analytical skills
• Proficient with Microsoft Excel, document management, and basic office software
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Self-starter with the ability to work independently and meet deadlines

Nice To Haves

• Previous administrative experience in the insurance or emergency restoration industry
• Working knowledge of insurance claim processes and documentation standards

Responsibilities

• Prepare detailed and accurate job estimates in accordance with insurance industry standards
• Collaborate with project managers and field technicians to gather scope-specific details
• Ensure estimates are submitted timely and follow up on pending approvals or revisions
• Support claim negotiations with insurance adjusters as needed
• Create, organize, and maintain digital job files from intake to closeout
• Ensure all customer documentation, contracts, and photos are uploaded and accurately recorded
• Track job progress and follow up on outstanding paperwork or data
• Maintain internal databases and logs with up-to-date status and billing notes
• Respond professionally to incoming calls and emails, collecting detailed customer information
• Communicate with insurance companies and third-party administrators (TPAs) regarding estimate status and documentation
• Assist customers with billing-related questions and ensure a positive service experience
• Perform administrative tasks including data entry, document formatting, reporting, and cross-team support
• Assist in refining internal billing workflows and administrative systems to improve efficiency
• Provide backup support to other office roles as needed during peak demand

Benefits

• Starting Pay: $22.00/hour + performance-based bonus potential
• Health, Vison & Dental Insurance
• Life Insurance
• 401 (k) with company match
• PTO and Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed