Mission Support Team Lead - Subject Matter Expert II

Hive Group LLC•Springfield, VA

3d•$133,631 - $167,038•Hybrid

About The Position

Hive Group is seeking a Technical Subject Matter Expert (SME II) – Mission Support Team Lead to support the Transportation Security Administration (TSA) Intelligence & Analysis (I&A) Vetting Analysis Division (VAD) under the IPMSS contract. This role provides high-level expert advice, technical guidance, and operational leadership to the TSA I&A VAD. The Mission Support Lead oversees core mission support activities across VAD technology business lines, including Secure Flight, Credential Vetting, Encounter Analysis, and Identity Verification. The SME II leads a team in analyzing system effectiveness, managing business requirements, and executing continuity planning to respond to intelligence-driven, risk-based operational demands. This position is contingent upon contract award and requires onsite presence at TSA Headquarters in Springfield, VA, or the Annapolis Junction (AJOC) facility in Annapolis Junction, MD, at least one day per week, with additional days as operationally needed. Schedule flexibility is required for potential emergency directives from the Contracting Officer.

Requirements

A Master's Degree is required. (A BA/BS with 15+ years of experience can substitute).
Minimum of 12+ years of demonstrated experience applying technical processes to complex problems, managing intricate schedules, and delivering executive technical briefings.
Mastery of client/agency policies, procedures, tools, and specific validation and approval processes.
Working knowledge of computer systems, integrated software applications, and requirements tracking tools (e.g., IBM EWM or similar).
Excellent analytical, communication, and cross-functional leadership skills.
Must meet TSA public trust/suitability requirements (e.g., Tier 2 Moderate Risk).
Positions supporting IR&A at TSA HQ require an active Secret clearance.

Nice To Haves

Deep understanding of vetting operations, encounter analysis, or credential management workflows preferred.

Responsibilities

Supervise, coach, and lead a team of technical and analytical staff supporting core mission and requirements management functions.
Provide high-level technical advice, guidance, and counseling to Government leads.
Collaborate directly with customers to determine specific business needs and translate them into actionable requirements.
Analyze operational processes and system performance across VAD programs to identify areas for improvement.
Formulate and present written recommendations to leadership regarding proposed system configuration and priority vetting changes.
Lead the analysis, gathering, and documentation of system specifications, use cases, process flows, and data models across VAD operational lines.
Ensure changes are version-controlled, tracked, and communicated.
Author and review complex technical papers, program-of-record documents, standard operating procedures (SOPs), and job aids.
Deliver technical and budgetary briefings to Government management.
Organize, consolidate, and adjudicate feedback from multi-organizational stakeholders to drive cross-group collaboration among the client, support contractors, and partner entities.