Mission Support Specialist

One Federal Solution • Washington, DC

7d

About The Position

One Federal Solution is seeking a Mission Support Specialist to provide administrative, analytical, and program support services for a Government Client. The successful candidate will support mission-critical initiatives by coordinating projects, developing reports and presentations, analyzing data, improving business processes, and assisting leadership with special projects. This position requires a highly organized professional with strong analytical, communication, and problem-solving skills who thrives in a fast-paced federal environment.

Requirements

• Bachelor's degree from an accredited college or university.
• Minimum of 8 years of project, program management, or related professional experience.
• Minimum of 5 years conducting analytical and support activities related to the task area.
• Strong written and verbal communication skills.
• Demonstrated ability to conduct detailed research and analyze technical information.
• Ability to read and interpret management policies, regulations, and directives.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple assignments while meeting established deadlines.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and other business productivity tools.

Nice To Haves

• Experience supporting Federal Government programs.
• Experience developing reports, dashboards, executive briefings, and presentation materials.
• Experience with ServiceNow or similar workflow management platforms.
• Experience supporting business process improvement initiatives.
• Experience performing data analysis and developing process documentation.
• Experience coordinating projects across multiple stakeholders.

Responsibilities

• Produce reports, flowcharts, presentations, and other project documentation to support organizational initiatives.
• Serve as a liaison for meetings, special events, and cross-functional projects.
• Provide advisory and administrative support on organizational functions, policies, and work practices.
• Develop and improve administrative procedures and business processes to enhance operational effectiveness.
• Prepare and deliver briefings, reports, correspondence, project papers, and executive presentations.
• Analyze data using statistical techniques and prepare recurring and ad hoc reports.
• Develop and maintain databases, data collection systems, and reporting tools.
• Identify trends, patterns, and opportunities for process improvement through data analysis.
• Collaborate with stakeholders to identify business needs and recommend effective solutions.
• Support ServiceNow dashboard enhancements by documenting business requirements and assisting with testing activities.
• Maintain project documentation, reports, and status updates while ensuring timely completion of deliverables.
• Draft and edit reports, policy documents, white papers, and presentation materials.
• Work collaboratively across multiple branches and divisions to accomplish organizational objectives.
• Assist with special projects and perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior