Mission Support Specialist (Workforce Management)

Customs and Border Protection • Chula Vista, CA

1d • Onsite

About The Position

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, San Diego Sector, Mission Readiness Operations Division, Workforce Management Branch, located in Chula Vista, CA. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. In this Mission Support Specialist (Workforce Management) role, you will become a key team member of Homeland Security individuals involved in planning and carrying out a wide variety of mission support, workforce management, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $102,246.00 (GS-12, Step 1) to $132,923.00 (GS-12, Step 10).

Requirements

• Must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years.
• All pre-employment processes will be conducted in English.
• May be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Must adhere to government ethics standards.
• Must obtain approval for outside employment or business activity.
• DHS uses E-Verify to confirm eligibility to work in the United States.
• Must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
• Must meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/09/2026.
• 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Generating, updating, and maintaining various reports, providing updated information for CBP's internal Table of Organization (TO) tracker. Coordinating with the supervisor and staff to ensure receipt of documents and that actions are completed in a timely manner. Generating reports to track spending, identifying and resolving payroll discrepancies, and forecasting expenditures based on trends and operational needs. Participating in studies and making recommendations related to workforce management activities.

Nice To Haves

• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Responsibilities

• Performing general mission support-related duties such as addressing confidential matters related to staffing, performance, payroll and strategic planning, and serving as a point of contact for headquarters and sector staff on emerging trends affecting CBP and Mission Readiness Operations business process.
• Carrying out projects and performing studies to address multiple substantive, interrelated administrative issues and problems.
• Providing advice involving workforce issues to senior leaders, supervisors, and nonsupervisory staff.
• Developing and coordinating hiring plans by obtaining input from program officials.
• Developing and delivering briefings, project papers, status and staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.
• Generating, updating, and maintaining various reports, providing updated information for CBP's internal Table of Organization (TO) tracker.
• Coordinating with the supervisor and staff to ensure receipt of documents and that actions are completed in a timely manner.
• Generating reports to track spending, identifying and resolving payroll discrepancies, and forecasting expenditures based on trends and operational needs.
• Participating in studies and making recommendations related to workforce management activities.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Creditable Service for Annual Leave accrual may be eligible upon selection.
• This incentive may allow the agency to give credit for qualifying non-federal or active-duty military service to set annual leave accrual rates above the minimum level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed