Mission Services Administrative Assistant Part-time

Goodwill Industries of Lorain County OhioElyria, OH
2d

About The Position

Receive and log all incoming referral agency authorizations; verify accuracy of information. Complete all reports and spreadsheets as required; provide weekly production reports to the Mission Services Manager and Accounting Manager. Track and maintain report due dates; complete reports for mailing and billing on schedule. Maintain all client files, referral information and databases for Mission Services grants and programs. Conduct follow-up on billing questions and payments from referring agencies; report findings to Mission Services management. Provide administrative support to the Mission Services Manager and other professional staff. Assist with marketing efforts to develop and update departmental training manuals, Power Point presentations, public relations and business development materials, and assist with company sponsored special events. Maintain mailing lists and databases of service providers and employers in the four county area; prepare mailings to support new business development and community outreach. Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Pursue professional career development through continuing education and training opportunities. Promote positive teamwork among co-workers. Responsible for other duties as may be assigned.

Requirements

  • Excellent written and verbal communication skills.
  • Attention to detail and ability to maintain accurate records are essential.
  • Desire to work with rehabilitation clients, employees, and the public.
  • Maintain a professional appearance and demeanor.
  • Maintain confidentiality on all matters related to employees and clients.
  • Strong computer skills in Microsoft Office, accounting and payroll software, and other Goodwill specific software.
  • High school diploma required.
  • 3 years administrative or related experience preferred.

Nice To Haves

  • Associates degree preferred.
  • 2 years' experience in a rehabilitation setting preferred.

Responsibilities

  • Receive and log all incoming referral agency authorizations; verify accuracy of information.
  • Complete all reports and spreadsheets as required; provide weekly production reports to the Mission Services Manager and Accounting Manager.
  • Track and maintain report due dates; complete reports for mailing and billing on schedule.
  • Maintain all client files, referral information and databases for Mission Services grants and programs.
  • Conduct follow-up on billing questions and payments from referring agencies; report findings to Mission Services management.
  • Provide administrative support to the Mission Services Manager and other professional staff.
  • Assist with marketing efforts to develop and update departmental training manuals, Power Point presentations, public relations and business development materials, and assist with company sponsored special events.
  • Maintain mailing lists and databases of service providers and employers in the four county area; prepare mailings to support new business development and community outreach.
  • Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times.
  • Pursue professional career development through continuing education and training opportunities.
  • Promote positive teamwork among co-workers.
  • Responsible for other duties as may be assigned.
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