Mission Operations Manager, C2

Anduril Industries•Columbia, WA

About The Position

Air Defense is a high-octane, rapidly scaling business line that develops, integrates, and fields an expanding mix of mature and novel capabilities to detect and defeat UAS threats. As our business line continues to scale, our newest emerging initiatives require focused direction and ownership to rapidly mature in support of Air Defense’s operational, technical, and financial objectives. In this role, you will: Orchestrate the Deployment of Anduril Products. Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer. Drive Internal and External Relationship Management Build trust with customers, industry partners, users, and Anduril teammates through effective communication, positive attitude, and follow-through. With careful listening and observation, you internalize your counterpart’s priorities and requirements. With empathy and responsiveness, you quickly build rapport, trust, and confidence in our capability. You develop relationships across the organization and communicate honestly and directly. You are committed to giving and receiving feedback well. Your partners always know what you expect from them, and know exactly what to expect from you. Shape our Products to Meet Mission Needs. Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process. Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers. We move fast at Anduril and give tremendous freedom and autonomy to our new hires to assume responsibility and exercise prudent interdisciplinary judgement; when you join our team, you’re signing up to immediately make an impact in our organization.

Requirements

Advanced degree or 3-5+ years experience in a technical field, preferably in the defense, national security, or aerospace domain
Highly organized creative problem-solver with proven project management skills
Proven experience leading tech-enabled teams of peers while building a culture of influence through relationships
Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
Must be able to obtain a Secret Clearance.
Must be able to travel up to 50% of the time

Nice To Haves

Experience with C2 Hardware and Software, Networking, CUAS, and/or Air and Missile Defense
Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles
Prior military or government acquisition and/or government contracting experience
Able to obtain and hold a U.S. security clearance to TS/SCI

Responsibilities

Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions.
Deploy products to the field, train end users, and ensure the high performance of our products.
Improve user experience and evolve operational tactics and techniques based on customer interaction.
Address product issues on behalf of the customer by working with product teams.
Build trust with customers, industry partners, users, and Anduril teammates through effective communication, positive attitude, and follow-through.
Internalize counterpart’s priorities and requirements through careful listening and observation.
Develop rapport, trust, and confidence in our capability with empathy and responsiveness.
Develop relationships across the organization and communicate honestly and directly.
Give and receive feedback well.
Understand specific customer mission challenges and represent the customer to Anduril engineers to shape products that solve critical national and international security challenges.
Collaborate with business development, engineering, product, logistics, finance, legal, contracting, technical operations, and other internal teams.
Ensure each party is engaged and informed throughout the deployment process.