Mission Operations Engineer

Anduril Industries•Costa Mesa, CA

7h•Hybrid

About The Position

The Mission Operations (MOPs) team at Anduril Industries is responsible for managing the execution, growth, and success of customer accounts. Mission Operations Engineers work across product, engineering, sales, and logistics teams to own customer relationships, and to develop, plan, and deploy Anduril products in support of customer missions. They collaborate directly with customers to understand their specific problem sets and then work with engineering teams to tailor Anduril's offerings to meet mission needs. Given the challenging nature of the problems, these engineers are expected to be solution-oriented and adept at navigating organizational hurdles. Ultimately, they are responsible for customer and mission success, playing a critical role in shaping the future of Anduril Industries.

Requirements

Mission First Mindset.
Ownership Mentality.
Technical Aptitude and Intellectual Curiosity.
Structured Thinker and Problem Solver.
High Value Team Member.
360 Degree Leader.
Experience with US Army maneuver formations at multiple echelons.
Travel up to 75%.
Willing to re-locate to our HQ location in Costa Mesa, California.

Nice To Haves

Secret/Top Secret Clearance a plus

Responsibilities

Orchestrate the deployment of Ghost-X.
Lead the planning and deployment for one of Anduril's flagship hardware and software products in support of customer missions.
Deploy our products to the field, train end users, and ensure the high performance of our products.
Improve the user experience and evolve their operational tactics and techniques.
Work with product teams to quickly address issues on behalf of our customer.
Grow your business through customer success.
Meet commercial targets that drive top line growth.
Establish committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective.
Understand Anduril's value proposition and articulate how we can have an impact on a customer's problem set, from the executive level to the end user.
Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges.
Ensure each party (internal Anduril teams) is engaged and informed.

Benefits

Comprehensive medical, dental, and vision plans at little to no cost to you.
Full cost of medical insurance premiums for you and your dependents.
Annual contribution toward your private health insurance for you and your dependents.
Anduril covers life and disability insurance for all employees.
Highly competitive PTO plans with a holiday hiatus in December.
Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Access free mental health resources 24/7, including therapy and life coaching.
Additional work-life services, such as legal and financial support, are also available.
Annual reimbursement for professional development.
Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
Pension plan with employer match.
Superannuation plan.