Mission Business Analyst
About The Position
SecuriGence is seeking an intermediate Mission Business Analyst to support the Technical Office (TO) and complex technological innovation across the agency. The role serves as the primary liaison between the Information Technology Directorate (ITD) and the TO, helping ensure IT support enables DARPA programs and their missions. The analyst works with technical development programs and coordinates services and product delivery across ITD, MSO, and external teams. The position requires technical comprehension, knowledge of agile processes and development, strong communication and writing skills, attention to detail, flexibility, and self-motivation. The analyst works with a diverse range of stakeholders, including engineers, developers, cybersecurity experts, academics, military personnel, program managers, and leadership. The role may require working at TO locations and hours, including time-zone impacts, to provide up to 24-hour support.
Requirements
- Bachelor’s or master’s degree in computer science, engineering, business administration, communications, public relations, or a related field.
- At least 3 years of experience working as a Business Analyst or Product Owner in large-scale enterprise environments.
- Secret clearance and ability to obtain TS/SCI clearance.
- Proven Business Analyst experience and strong understanding of business processes, data analysis, and financial modeling techniques.
- Excellent written and verbal communication skills, including the ability to communicate effectively with stakeholders at all levels.
- Strong analytical, problem-solving, and critical-thinking skills to identify challenges, evaluate alternatives, recommend solutions, assess complex situations, identify root causes, and develop pragmatic solutions.
- Interpersonal and collaboration skills, including the ability to build rapport, resolve conflicts, and drive consensus among stakeholders.
- Commitment to continuous learning, professional growth, and staying current with Agile trends and practices.
Nice To Haves
- Experience in change management, organizational development, or related fields.
- Proficiency with Agile project management, collaboration, and tracking tools and techniques, such as JIRA and Confluence.
- Familiarity with developing Lean Business Cases and best practices for quantifying value, assessing risk, and justifying investment decisions.
Responsibilities
- Serve as the main customer liaison from ITD to the Technical Office and work alongside TO SCA, PSO/PSR, and VIP analysts as part of the Support Office team for DARPA programs and program managers.
- Create and manage projects originating from DARPA programs, including RMB/II cases, engineering tasks, and other ITD domains; coordinate product delivery across ITD, MSO, and external teams as needed.
- Maintain knowledge of the TO portfolio and ITD’s impact on programs; identify potential milestone delays and communicate pain points and capability needs to Tech SETA and program manager teams.
- Analyze and respond to Program Support Strategy (PSS) requests and meetings, coordinate with ITD for appendix generation, attend PSS review meetings for all PIPs, and complete ITD requirements.
- Maintain a broad and deep knowledge base of ITD services and systems; field information and process requests from TO personnel through office leadership, both in person and on-network.
- Build and maintain positive relationships in environments that may involve power imbalances or conflict.
- Manage expectations among competing stakeholders and demonstrate accountability when technical tasks and resource prioritization are outside the analyst’s control, including under tight deadlines.
- Attend Staff, SETA, and other TO meetings as the sole ITD representative; create and brief deliverables on active projects and operational priorities.
- Manage aging Help Desk, Operations, Security, and other ITD team requests as part of the escalation chain; help the TO resolve ITD issues without hierarchical or tasking authority.
- Regularly and ad hoc report TO activities relevant to ITD, serve as the primary liaison from the office to ITD leadership, and create and update reporting systems.
- Work at locations and hours required by TOs, accounting for time zones, for up to 24-hour support.
- Perform other duties as assigned.
Benefits
- The employer describes a broad range of benefits but does not list specific benefits in the posting.
- Well-being programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
