Mission Account Director, Department of War

ServiceNow • Vienna, VA

1d

About The Position

The Mission Account Director coordinates Department of War-wide strategy and executive access, aligning go-to-market efforts across regional sales directors and mission account managers. The role leads major pursuits and ensures strategic initiatives across the Department of War team are aligned. Success is measured by the demand and pipeline created.

Requirements

• Experience leveraging or critically evaluating how to integrate AI into work processes, decision-making, or problem-solving, such as using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on a function or industry.
• 10+ years of federal or defense enterprise sales or account leadership experience.
• A track record of creating pipeline and closing large, complex deals.
• Experience selling to the Department of Defense or other federal agencies, including familiarity with acquisition vehicles such as FAR, DFARS, IDIQ, and GSA.
• Existing relationships within Department of Defense services or combatant commands.
• Ability to build and lead executive relationships across multiple stakeholders.
• Ability to coordinate across sales leaders without direct line authority.

Nice To Haves

• Active security clearance, or ability to obtain one.
• Experience working with systems integrators or defense industrial base partners.

Responsibilities

• Coordinate Department of War-wide account strategy and align initiatives across regional sales directors and mission account managers.
• Secure and manage executive access to senior mission stakeholders.
• Lead major pursuits, including large, multi-year enterprise opportunities.
• Develop sales plays and messaging that connect ServiceNow to mission outcomes across the Department of War.
• Drive demand generation and pipeline creation across assigned mission areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed