Ministry Services Specialist

Forrest Johnson • Atlanta, GA

12d • Onsite

About The Position

The Ministry Services Specialist is a vital member of the Ministry Services team, responsible for ensuring precise inventory control, accurate accounts receivable transactions, and excellent customer service for both domestic and international LTW supporters. Uniquely gifted to enjoy detailed data entry processes and solve different problems each day, this is an opportunity to join the Kingdom work of transforming hearts around the world. By efficiently and effectively following the key daily processes of data and inventory support, the Ministry Services Specialist is a critical part of furthering the mission and vision of LTW.

Requirements

• Associate Degree required
• 3+ years of customer service and data entry experience required
• Personal qualities of honesty, integrity, credibility, friendliness; professional, selfless servant, punctual, and detail oriented
• Must be a problem solver, organized, and a team player
• Superior telephone communication skills
• Office automation skills: Microsoft Word, Excel, and Outlook required
• Must agree with LTW’s Church Membership & Statement of Faith

Nice To Haves

• Bachelor’s preferred
• Accounts receivable experience desired

Responsibilities

• System entry and follow-up on customer orders, donations, and general ministry inquiries received by mail, web, call center, and over the phone
• Non-cash data entry
• Calendar year-end tax statement processing/research
• Assisting Ministry Relations with product data entry/fulfillment
• Creating new product code, monitor existing
• Product inventory control
• Assisting with new account and monthly donor mailings

Benefits

• Salary
• Medical, dental, and vision insurance
• Group term life insurance
• Long-term disability insurance
• 403(b) retirement plan with 9% company contribution and matching employee contributions after one year
• Vacation, holiday, personal, and sick pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree