Ministry Services Officer

WatersEdge•Oklahoma City, OK

5d•$25 - $30•Onsite

About The Position

The Ministry Services Officer provides advanced operational and client service support for the Church Extension Fund (CEF) with primary responsibility on ministry lending activities. This role exercises a high degree of responsibility, judgment, and independence in administering ministry loans from application through closing and servicing, while serving as a secondary support resource for Kingdom Investments as needed.

Requirements

Bachelor’s degree preferred or equivalent combination of education and relevant experience
Prior experience in loan servicing, mortgage lending, banking operations, or church extension fund lending strongly preferred, including experience with loan documentation and closings
Demonstrated ability to exercise sound judgment, manage complex transactions, and work independently
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills, including the ability to interact professionally with ministry leaders
Proficiency with Microsoft Office and loan or investment servicing systems
As a Christian organization, WatersEdge qualifies for a religious organization exception to Title VII of the Civil Rights Act of 1964. Therefore, this position requires active membership in a Southern Baptist church (which is defined as a church which is cooperating with Oklahoma Baptists) or in a faith-aligned, evangelical church which declares the Bible as the foundation for its faith and practice.

Responsibilities

Serve as a primary operational resource for the Ministry Loan Program, supporting loans from application through closing and ongoing servicing
Work closely with borrowing ministries, title companies, attorneys, and closing agents to coordinate and facilitate timely and accurate loan closings
Prepare, generate, and review loan documents using the approved loan document platform, ensuring accuracy, completeness, and compliance with approved loan terms and internal policies
Independently manage loan payoff processes, including coordination of mortgage releases, payoff documentation, and resolution of exceptions.
Process and review interest rate adjustments, loan modifications, extensions, and other account changes for accuracy and policy compliance
Oversee the tracking and verification of insurance coverage on collateral properties, addressing deficiencies and coordinating follow-up with borrowers and insurers
Serve as a primary point of contact for loan-related inquiries, providing guidance on more complex and sensitive issues
Provide secondary and backup support for Kingdom Investment operations as needed, including transaction processing and client service support
Review and process daily loan and investment-related transactions submitted through Client Connections, email, or other channels, ensuring completeness and adherence to internal controls.
Maintain accurate and timely client records in iPhi and related systems; identify discrepancies and recommend process improvements
Support audits, examinations, and internal reviews by preparing loan documentation and responding to information requests
Any other duties as assigned by the Chief Lending Officer and Vice President, Church Extension Fund