Ministry Growth Partner, Nurture

Pushpay • Colorado Springs, CO

9d • Hybrid

About The Position

The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay. This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology. Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value. Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributor, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.

Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving. The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth. This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.

Requirements

• 2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).
• Proven success managing complex customer relationships.
• Experience leading consultative discovery and executive conversations.
• Strong territory management and forecasting discipline.
• Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)
• Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.

Nice To Haves

• Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.
• Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.

Responsibilities

• Own a Territory Growth Strategy: Manage the commercial growth strategy across an assigned territory of existing customers. Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies. Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.
• Drive Customer Growth: Lead consultative discovery conversations focused on ministry objectives rather than product sales. Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities. Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy. Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.
• Partner Across the Customer Lifecycle: Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment. Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement. Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.
• Represent the Voice of the Customer: Serve as one of Pushpay's sources of customer insight. Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities. Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.
• Build Executive Relationships: Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders. Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.
• Operate with Commercial Excellence: Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene. Develop repeatable account plans and proactively identify future growth opportunities. Operate with discipline around forecasting, inspection, and execution.

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed