Mining Technology Support Advisor

Finning • Edmonton, AB

1d • Onsite

About The Position

Join Finning Canada and help power the future of mining. We’re looking for a Mining Technology Support Advisor to support and optimize our industry-leading MineStar technology suite. This position is focused on mining technology systems, fleet management solutions, and operational technologies that directly impact performance in active mining environments—such as Caterpillar MineStar™ Fleet, Terrain, Command (autonomous haulage), Detect (collision avoidance), and Health equipment monitoring systems, as well as related communication, GPS, and onboard mining technologies used across Finning-supported sites. The schedule involves 12-hour shifts on a 7x7 rotation (3-rotations of day shift and 1-rotation of night shift). This is an opportunity to work at the cutting edge of mining innovation—supporting advanced systems that drive efficiency, safety, and productivity across operations.

Requirements

• Diploma in a technical/engineering field
• Experience with IT systems, databases, or radio communications
• Strong problem-solving, communication, and project coordination skills
• Knowledge of mining operations, GPS, and equipment systems

Nice To Haves

• Exposure to mining tech (MineStar, Wenco, Modular) is an asset

Responsibilities

• Serve as the go-to technical expert for MineStar solutions
• Troubleshoot and resolve complex system and operational technology issues
• Support remote deployments, upgrades, and integrations
• Deliver training to customers and internal teams
• Build strong customer relationships and ensure high satisfaction
• Contribute to continuous improvement of support processes

Benefits

• Competitive salary
• Pension
• Benefits
• Paid vacation
• RRSP
• Employee Share Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree