Mining Application Specialist - MineStar
About The Position
Join Caterpillar as a MineStar Application Specialist and be at the forefront of autonomy in the mining industry. This role is based at the MineStar Hub in Phoenix, Arizona, with travel to mine sites for shift-based assignments. You will work directly with customers to support and maintain a fleet of Caterpillar autonomous haul trucks. The position offers a unique 7x7 day and night shift roster, providing a significant amount of time off for personal pursuits. You will be the on-site expert, ensuring systems run smoothly, collaborating with engineering teams on product improvements, and troubleshooting cutting-edge autonomous systems. The role also offers unique global exposure with MineStar® Command spanning three continents, including international site visits and cross-border collaboration.
Requirements
- Experience in mining technology.
- Solid understanding of mining best practices.
- Strong troubleshooting and field support experience.
- Problem-Solving Mindset to identify root causes and drive solutions.
- Communication Skills to work effectively with cross-functional teams and customers.
- Analytical mindset with experience using tools like Power BI or similar.
Nice To Haves
- Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).
- Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.
Responsibilities
- Implementing MineStar® Command and optimizing system performance.
- Building trusted relationships with customers through close internal and external collaboration.
- Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
- Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.
- Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.
- Creating training materials and process documentation to support ongoing learning and operational excellence.
- Executing continuous improvement projects to optimize production and efficiency.
Benefits
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- Relocation is available for this position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
