Mining Application Specialist - MineStar

Caterpillar Inc.•US - AZ - Camelback Office, AZ

9d•$112,710 - $169,060•Onsite

About The Position

Join Caterpillar as a MineStar Application Specialist and be at the forefront of autonomy in the mining industry. This role offers a unique opportunity to transform the future of mining by supporting and maintaining Caterpillar's autonomous haul truck fleet. You will spend the initial six months at the Bagdad Copper Mine in Arizona, working closely with the customer. Following this, your primary work location will be the Phoenix office, with regular travel to mine sites to provide technical expertise and ensure customer success. This position is more than a job; it's a chance to influence change, drive innovation, and see the results of your work in real time.

Requirements

Technical expertise in mining technology, including machine control systems, off-board communications, networking, electronic system integration, or autonomous mining solutions.
Backgrounds such as Onboard Specialist, Command Service Engineer, Pit Technician, MineStar Application Specialist, or similar mining technology roles are highly valued.
Proven experience providing field support and maintaining complex hardware and software systems.
Demonstrated success supporting customers on-site and delivering solutions in fast-paced mining or industrial settings.
Demonstrated ability to independently anticipate, diagnose, troubleshoot, and resolve organizational, operational, technical, and process-related challenges, implementing effective solutions that minimize disruption and sustain safe, productive operations.
Exceptional communication and relationship-building skills with the ability to work autonomously at customer sites while effectively collaborating with cross-functional teams, stakeholders, and technical experts.
Comfortable translating complex technical concepts into clear, actionable information and building credibility with customers and operational leaders.
Strong diagnostic approach for electronic systems and networks; aptitude with logs/telemetry to understand root cause.

Nice To Haves

Degree in Mining Engineering.
Experience with MineStar systems and autonomous mining technology.
Hands-on experience in a mine-site or camp environment.

Responsibilities

Support customers by providing product application expertise.
Serve as customer consultant to help them improve operations using MineStar technology.
Consult with site to ensure they have the correct organization to support mining technology.
Consult with site to ensure key processes are in place to support mining technology.
Benchmark site performance using several metrics to ensure continuous improvement.
Set MineStar Best Practices and processes.
Review site audits and provide recommendations.
Mentor junior team members and train site staff.
Build and maintain dashboards using tools like Power BI.